Product Manager - Digital Investments

Standard Chartered Bank
Singapore, Singapore
18 Nov 2020
02 Dec 2020
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Product Manager - Digital Investments

Autumn is seeking a hands-on Product Manager with experience in Digital Investments, who can partner with the CPO to develop solutions for customers around wealth and retirement planning.

The candidate will be responsible to work with the technology and product teams to successfully, create, test, and deploy solutions related to customer-centric investments and wealth planning.

Key responsibilities:

• Ownership of features and development roadmap under the Investments umbrella
• Continuously ideate and implement customer-centric solutions for generic and personalised wealth management for customers with varying levels of knowledge about investments
• Direct research on continually improving the way we deliver investment solutions to customers in a fair and balanced, yet engaging manner
• Write and convey user stories detailing the implementation of features to the development team
• Provide clarification for all necessary questions arising out of investment features, and serve as the conduit between Tech and Business for this vertical
• Serve as knowledge base of Investments for all staff
• Initiate, build, and maintain relationships with third party providers (including fund houses, intermediaries, brokerages, IFAs, banks) for partnerships and sharing of capabilities
• Some direct outputs required on a regular basis include: Product and Competitive Analyses, User Research (ethnographic and testing), Business Case Analyses, Market Needs, Product Description, Product Roadmap, Beta Plans, and End of Life Plans, White papers, case studies, product comparisons, competitor analysis, and user stories, presentations using the above content, spreadsheets to document data used above

What we're looking for:

• Experience spanning across digital investments journey of a customer, including: Portfolio Modelling/Management, Market Views, Product Recommendations, Transactions/Brokerage, and Post-Sales Follow-up (end-to-end preferred, but not required)
• Advanced knowledge across Retail Investment asset classes (CFA/Product Manager/Investment Specialist experience favourable, but not required)
• Familiarity across different segments of Wealth customers (by AUM, geography, personas) and the different needs they exhibit
• Demonstrated ability to remain unbiased and focused on the best interests of the customer at all times
• Ability to interchangeably translate between investment jargon and technical requirements for developers
• Measured approach towards managing feedback, across internal stakeholders, external users, and partners
• Willingness to take calculated risks where necessary to try potentially revolutionary approaches that carry significant chances of failure, and the ability to improvise and course-correct on the fly

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