Senior Project Manager - Wholesale Banking

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Commercial Banking provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises in a variety of industry sectors all over the world. Leveraging the strength, scope and expertise of our global product network, Commercial Banking is positioned as an essential partner to large and mid-market enterprises seeking to maximise their potential internationally, offering streamlined business access to HSBC's international network and broad range of market leading banking products and services.

We are currently seeking a high calibre professional to join our team as a Senior Project Manager.

Principal Responsibilities

Value Creation

• Influence and collaborate with stakeholders and business partners, building strong relationships to ensure consensus and influence change outcomes. Foster open and honest communication, which anticipates stakeholder expectations
• Work with senior management across CMB and key stakeholders (Compliance, Audit, Finance, HR etc.) to constantly challenge 'perceived wisdom'
• Develop solutions/TOM/Business model and to recommend, achieve buy-in for the recommended solution/business model and its implementation approach
• Analyse current state legacy solutions/operating models against target model to identify gaps and opportunities to support an effective transition towards the target state
• To manage the change & its execution and to ensure monetisation of benefits
• Provide direction to Project Managers to collectively shape & deliver the change effectively
• Influence and obtain buy-in from senior management and stakeholders for programme plans, commitments, changes including requirements, quality assurance plans, budget, schedule, scope, risk mitigation and contingency plans

Operational Performance

• Responsible and accountable for the delivery of highly complex and business critical change effort in accordance with existing industry best practices and methodologies, in the process establishing credibility for the Change team
• Proactively monitor areas of concern and risks within the project / programme and provide recommendations to mitigate them to ensure SLAs of delivery are met
• Promote adherence to project/programme governance model and use defined standards and tools for processes such as risk logs, change control and resource requests
• In some cases, act as Line Manager to Project Mangers engaged in programmes, in other cases act as senior self-contributor manager within multidisciplinary teams
• Set the pace and operating rhythm, driving a culture of high performance, achievement and ensure pace by identifying and removing barriers to programme success
• Demonstrate financial acumen to develop a global business case, including investments, detailed benefits and link to overall finances of the business
• Ensure adoption of relevant frameworks and methodologies thus driving a common high performance approach and that an Agile approach to change is fully embedded within key change programmes
• Ensure governance processes and decisions are applied consistently
• Contribute to the active management and rationalisation of CMB's change portfolio, ensuring prioritisation is based on risk/return, resource availability/skills and rigorous commercial criteria
• Manage, measure, and track change impacts as a result of the programme/project

Capability and People Development

• Build collaboration between change teams, the CMB, Operations and IT, sharing good change ideas and ensuring change work is recognised across CMB
• Act as a role model to foster a collaborative team environment, which supports and encourages professionalism and development
• Promote a positive work culture within change team based on respect for people, integrity of actions, creativity and collaboration leading to increased productivity
• Drive a performance management based culture to manage and improve performance, including effective management of underperformers and contributing to calibration processes
• Continuously support capability build of the Change Consulting Practice i.e. through sponsoring and advocating community events, sharing relevant articles / studies / ideas, ensuring regular development and sharing of Global Transformation consulting case studies etc.
• Promote the value of challenging the status quo, seeking to improve ways of working and having a forward-thinking mind-set, in line with the Group's values and strategy

Requirements

• Understanding of Innovation within the industry & experience working with Fintech companies to solve business problems
• Good working knowledge of functional area in an operational or consulting capacity
• A broad, enterprise-wide view of the Commercial Banking business and varying degrees of appreciation for strategy, capabilities, enabling technologies, and governance
• Good knowledge of Commercial bank's business model - i.e. the customer proposition, the channels and operations, and the key financial performance drivers
• Proven experience of successfully executing against a business strategic change agenda
• Proven experience in leading the end to end change management process i.e. initiation, project management, business analysis, execution and benefits realization
• Experience of developing and understanding Target Business and Operating Models
• The ability to recognise structural issues within the organisation, functional interdependencies and cross-silo redundancies
• Qualifications and Accreditations
• Degree in related field or commensurate practical experience
• Industry recognized technical certifications i.e. PMP, CBAP, Agile, Master Black Belt - Six Sigma (Optional), TOGAF (Optional)
• Industry recognized CMB & Risk domain certification (APTFFE, FRM etc.)

To be considered for this role, the relevant rights to work in Singapore is required.

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Issued by The Hongkong and Shanghai Banking Corporation Limited.