J2EE Project Manager (Production Support)

The Role :

• Work closely with L2 support team to resolve critical issues when needed
• Manage regular security scanning, load and performance testing, disaster recovery test for applications
• Conduct root cause analysis, bug fixes and minor enhancements
• Manage incidents, problems, data patching and service request tickets
• Identify risk and provide timely report to senior management
• Deliver and contribute to the production assurance, prepare status reports, presentation packs, meeting minutes and relevant management information for management
• Engage with SMEs, Infrastructure teams to escalate/remove impediments
• Work with releases management and development teams for releasing product incremental features
• Build and Maintain knowledge management Database
• Manage support team members and their workloads
• Conduct Agile ceremonies
• Interact with Business Users to understand the issue and provide timely resolution
• Direct a team of associates consisting of onsite and offshore resources
• Manage the overall process for suite of applications
• Ensure production stability, all the times

The Successful Candidate :

• A graduate degree in Computer Science and Engineering / Equivalent.
• 10 years of experience in Production Support role on a Java platform
• Must have intermediate to advanced skills on EJB, Spring and Spring boot
• Hands on experience with Struts and JSF frameworks
• Extensively worked on Documentum tool, Elastic search, Logstash and Client Proprietary tools like CRM.
• Possess a fair understanding of private banking and investment banking
• Comfortable working with Linux / Unix systems
• Should have experience on Portal and Portlet framework like Liferay
• Largely exposed to ITSM tools like ServiceNow, HPSM, Jira and Confluence
• Good yet influencing communication skills

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Apr 26 2022

About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.