Transaction Management, Director

Singapore, Singapore
01 May 2022
15 May 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Job Description:

Institutional Credit Management (ICM) at Citi is a newly formed business line to provide integrated end to end credit underwriting, transaction and portfolio management across all Wholesale Lending in partnership with all the origination businesses of the Institutional Clients Group (ICG) of Citi. We are looking to hire an experienced professional to contribute and perform a management role with respect to the design, development, and implementation of the Transaction Management Group (TMG) within ICM.

Transaction Management will be responsible for supporting multiple aspects of the lending lifecycle including but not limited to loan closing and servicing coordination, facilitating complex client onboarding, data management, and quality control. The team will be accountable and responsible for operational oversight of the closing and servicing of all loan transactions of the business division being supported to ensure all internal and external requirements are met. This includes data capture, requisite documentation, regulatory requirements, internal policy compliance, and conditions precedent are met prior to deal execution. They will ensure all data elements are captured timely, accurately and validated by internal approvals and legal documentation.

This is an exciting opportunity to contribute to the establishment of a global cross-business team from the ground up as part of one of the firm's highest priority initiatives.

Key Responsibilities:
  • Perform leadership role with respect to the build and development of the global team of professionals to support loan origination and lifecycle management across the spectrum of wholesale lending at Citi which includes large complex syndicated and bilateral loans covering but not limited to corporate, commercial, real estate, structured lending and trade.
  • Manage and contribute to the creation of processes, standards, procedures, controls, training, and implementation of transaction management across ICG
  • Lead the design and implementation of technology including active input into the requirements, planning, testing and rollout
  • Lead and produce strategy around training and support to transaction management staff, business constituents, operations and risk partners where needed
  • Closely partner with each of the originating and coverage business lines, credit risk, operations, legal, etc. to implement the target support model for wholesale lending
  • Institute and ensure effectiveness of controls and processes meet internal policies and regulatory requirements/expectations
  • Contribute to and support the strategic vision for this team by enabling the implementation roadmap and working with originating businesses, risk, operations and technology to execute accordingly
  • Represent Transaction Management on various workstreams and initiatives across ICM and ICG business lines
  • Constructively contribute to new and existing policy and regulatory requirements across wholesale lending workstreams and take a point of view on behalf of Transaction Management where needed
  • Instill and manage transaction management staff to uphold high degree of quality of data managed consistently adheres to internal and regulatory requirements
  • Work with lines of business, transaction management, and loan operations to define and implement operational metrics and risk and control reviews to ensure all stakeholders have end to end transparency
  • Constantly improve processes, controls and efficiencies within the group and front to back across loan lifecycle
  • Lead projects and provide valuable input with various working groups created to enhance performance and efficiency
  • Take leadership role and serve as escalation with respect to loan remediation and loan system testing / migrations
  • Upon go-live or during pilot phases of Transaction Management Group the following may apply:
    • Perform management role, team lead role, or point of escalation in either a business line pillar or function within Transaction Management
    • Implement and actively oversee the management and maintenance of a deal closing pipeline of wholesale loan transactions for BCMA
    • Staff transaction managers on transactions and serve as primary point of contact for a specific business line or function
    • Oversee and manage the coordination and closing of loan transactions/lifecycle events, capture data, store documentation, troubleshoot issues/roadblocks, perform quality control on all inputs based on relevant loan documentation once Transaction Management closing functions go live or during pilot phases
    • Ensure high degree of excellence achieved by the team liaising and coordinating all pre-closing requirements with various internal and external teams (i.e. Business Deal Teams, Loan Operations, Risk, Legal, Compliance, KYC, Borrowers, Co-Arrangers, Lenders, etc.)
    • Serve as a point of escalation and subject matter expert with respect to the review of legal loan documentation, ensuring operational standards and compliance requirements are met
    • Serve as escalation with respect to heightened inquiries from Borrowers, Lenders, and Arrangers pertaining to the closing process and ongoing maintenance of the deal

Knowledge, Experience and Skills:
  • Experience leading a team in a management capacity supporting wholesale lending at large financial institution
  • Strong knowledge of wholesale loan (syndicated / bilateral) product and business, including an understanding of legal loan documentation, loan / funding mechanics, deal structure, funds flows, etc.
  • Demonstrated skills in building, developing, and motivating teams
  • Significant understanding of process redesign / re-engineering and execution
  • Extensive practice in managing large remediation efforts and meeting critical deadlines
  • Substantial experience working with clients under time constraints to facilitate a transaction or process
  • Proven ability to collaborate with team members and senior management both within the lines of business and across multiple stakeholders
  • Highly developed analytical and decision-making capabilities including the ability to identify, escalate, and propose and execute solutions to complex problems
  • Ability to multi-task through the practice of strong organizational and time management skills with experience in continuously following-up with various stakeholders and execution team
  • Extensive involvement working in a steering capacity with Business constituents, Technology and Operations on process improvement
  • Proven track record in establishing and maintain business line partnerships
  • Comprehensive understanding and awareness of appropriate corporate and regulatory policies in relation to Lending
  • Deep knowledge of operational processes supporting Wholesale lending
  • Track record of establishing key operating standards and KPIs/metrics with the achievement of leading team to meeting / exceeding these standards
  • Strong influencing skills and ability to work in an environment where priorities are frequently changing

  • Undergraduate degree or equivalent experience
  • Proficient with Microsoft Office Suite (Excel, Word, and PowerPoint)
  • Tableau or visualization tool familiarity
  • Experience with Loan IQ, transaction capture tools, etc.
  • Management experience
  • Keen attention to detail
  • Excellent oral and written communication capability
  • Ability to take initiative and self-motivate
  • Contribute in a team environment
  • Developed analytical and problem-solving abilities
  • Client relationship and solution skills
  • , Master's degree preferred

Job Family Group:
Operations - Transaction Services

Job Family:
Transaction Capture Services

Time Type:

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

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