Vice President, Digital Product Owner

Employer
United Overseas Bank
Location
Singapore, Singapore
Salary
Competitive
Posted
10 May 2022
Closes
09 Jun 2022
Ref
14837157
Job Function
Banking
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
Vice President, Digital Product Owner

Posting Date: 08-May-2022

Location: Singapore, SG

Company: United Overseas Bank Limited

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department
We are building and expanding the best digital bank in ASEAN.

Traditional retail banking is changing rapidly, and will change even more in the next 10 years. We fundamentally rethink the retail banking strategy, business model and proposition, to stay relevant and keep up with the challenges that lie ahead in this rapidly evolving landscape.

TMRW (pronounced as "tomorrow") empowers the digital generation with a full suite of banking solutions through a smart, mobile-only app. Our mission is to build and expand the best digital bank in ASEAN. Launched in Indonesia and Thailand as the first mobile only digital bank by United Overseas Bank (UOB) in ASEAN, TMRW offers innovative and simple solutions to help customers stay one step ahead of their finances. Our business model is powered by next-generation artificial intelligence, machine learning, data analytics, user interface design and smartphone capabilities. These include our own digital technology innovations as well as solutions provided through our collaboration with FinTech partners. We embrace a competitive strategy that focuses on customer intimacy, measured by net-promoter-score (NPS).

Since launch, TMRW has won many awards in total, including: Best Digital Bank in ASEAN, Best Digital Bank for Customer Experience and Best Bank for Millennials.
As we enter our next phase of growth, we are looking for entrepreniurial and open minded team players who are keen to learn, enjoy taking on multiple roles, and willing to step out of your comfort zone.
You will be the catalyst of change for UOB and be part of our exciting roadmap in the next chapter of growth. Get ready for an exciting career path in a start-up environment that is diverse and fast-paced, where you will have the opportunity to be engaged in transformative programs, and collaborate with business, and technology teams as well as regional and country stakeholders. We believe in empowering our people, giving them autonomy and ownership of what they do and their successes.
Join us to transform the future of banking and make banking simple, transparent and engaging!

Job Responsibilities
• Define digital wealth roadmap and responsible for end to end product lifecycle development
• Ideate with design team and wealth management business to create user journeys using HCD concepts
• Create product backlog, write user stories and prioritize features development to deliver best in-class digital experience
• Manage relationships and communicate to senior stakeholders on product development progress, risks and issues
• Partner with stakeholders across Business, GTO and Legal & Compliance to meet business KPIs, and deliver agreed agenda within budget and timeline
• Support product implementation activities (pre and post). Eg, process definition, UAT, Contact Centre/ Branch training, create rollout plan and production testing
• Track product performance and drive customer engagement activities

Job Requirements
• Minimum 8 years of Digital Product Management experience in Retail Banking sector (Certified Scrum Product Owner will be an advantage)
• Ability to effectively motivate and influence across all levels of the firm
• Strong knowledge of retail wealth management products
• Familiar with digital and mobile trends/technologies development
• Strong analytical and presentation skills
• Positive attitude, willingness to challenge current processes
• Experience working in a matrixed environment across businesses and functions teams

Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

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