Director - APAC Employee Relations and HR Policy Head

Singapore, Singapore
18 May 2022
01 Jun 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Position Overview

The APAC Employee Relations and HR Policy Head will lead a team of Human Resources professionals in the APAC region, who provide management and investigation of complex employment-related concerns and strategic design and delivery of HR policies. The role will join the Global ER & HR Policy Senior Leadership team and includes the following major areas of responsibility:

Employee Relations
  • Management & Investigation of Employment-Related Concerns
  • Responsible for the investigation and resolution of complex employment-related concerns in APAC, including concerns raised through Citi's Employee Hotline or other escalation channels
  • Provide regional tracking of employment-related escalations, as well as stakeholder, senior management, and Board reporting, including trend data and thematic analyses used to drive enhancements to Citi's culture and work environment
  • Implement globally consistent investigation standards and protocols
  • Partners with Employment Law/Legal, Citi's Ethics Office, Citi Security & Investigative Services, and Independent Compliance Risk Management in the resolution of employment-related concerns that cross escalation channels
  • Drive the appropriate link between conduct and performance/compensation, ensuring that substantiated matters are handled in accordance with Citi's Global Disciplinary Review Policy, and applicable local procedures, as well as Citi's Accountability Framework
  • Participate in a range of initiatives, audits and regulatory exams involving investigations and escalation of concerns which includes direct engagement with regulators
  • Work with the Employment Law and other members of Citi's Legal team in the investigation of and response to agency charges and litigation

HR Policy
  • Responsible for the governance of APAC HR policies (including employee handbooks) working in conjunction with stakeholders across HR
  • Drive harmonization of global HR policies in APAC
  • Provide strategic vision in the development of HR policies to enhance culture, diversity, engagement, and retention of talent
  • Guide the interpretation and application of HR policy
  • Incorporate data and analytics to revise existing HR policies and to develop new HR Policies

  • Work closely with the Global Employee Relations & HR Policy team, APAC SHRO, HRPS, HR Risk and Control, Legal, Audit, and other members of senior management in the delivery of Employee Relations and HR policy

  • Bachelor's degree
  • 15+ plus years in Human Resources or related area (such as Employment Law), including experience in senior level roles
  • Significant experience in Employee Relations, including knowledge of legal environment, employee discipline, and conflict resolution
  • Significant experience in conducting and management of investigations
  • Demonstrated excellence in the design and delivery of HR policies
  • Ability to design and deliver consistent metrics and reporting
  • Technical knowledge of HR systems
  • Strong writing skills
  • Prior global or multi-jurisdiction work experience
  • Strong leadership skills, including judgment, influencing, diversity and collaboration
  • Strong operational, controls, risk management, and execution mindset
  • Strong communication skills; confident in challenging and being challenged
  • The ability to work well under tight time constraints
  • Strong attention to detail

Job Family Group:
Human Resources

Job Family:
Employee Relations

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting

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