MD APAC Regulatory & Cross- Enterprise Transformation Lead

The Regional Transformation Lead will be part of the CAO organization's Regulatory and Cross-Enterprise Transformation team and will report directly to the Head of the Regulatory and Cross-Enterprise team.

The Regulatory & Cross-Enterprise Transformation group is newly established and will be responsible for providing oversight, standards and central reporting for Citi's regulatory remediation and cross-enterprise programs.

The Regional Regulatory & Cross-Enterprise Transformation Lead will be responsible for ensuring effective oversight of large, cross-enterprise programs as well as regulatory remediation programs across all businesses and functions in the respective region. This includes identifying and managing interdependencies between programs, assessing and influencing regional requirements into the programs and providing transparency to senior stakeholders.

Responsibilities:

• Supporting the Regulatory & Cross-Enterprise Transformation group
  
  • Oversee implementation of common PMO standards, formats, reporting, and closure process across all transformation programs across the region
  • Develop and maintain strong working relationships with the Transformation Program Leads, Business & Function Risk/Control Leads, and the Global Regulatory Engagement team

• Overseeing scope, target state, and success criteria for transformation programs across the region
  
  • Ensure all programs have conducted comprehensive analyses of regulatory feedback and expectations, peer practices, underlying issues and their root causes, and review and challenge the comprehensiveness and quality of the conclusions from the analyses
  • Provide review and challenge of each program's defined scope, target state, and success criteria to ensure it fully addresses regional needs, supervisory expectations and underlying issues and root causes, and is embedded in a broader strategic vision
  • Look across regional programs and initiatives to identify related and interdependent elements and provide recommendations, where needed, for combining or connecting programs and initiatives to achieve greater effectiveness and efficiency
  • Escalate any issues on program structure and scope, as needed, to the Regulatory & Cross-Enterprise Transformation Group Lead and Transformation Program Leads

• Overseeing program structure and accountability
  
  • Provide review and challenge of remediation plans for each regulatory transformation program, which impacts the region, including definition and timing of workstreams, deliverables and other milestones against commitments, dependencies and staffing
  • Continuously ensure that programs have clearly identified the required roles and responsibilities as necessary for the region
  • Escalate any concerns related to program structure and/or insufficient accountability, as needed, to the Regulatory & Cross-Enterprise Transformation Group Lead and Transformation Program Leads

• Identifying critical interdependencies among transformation programs which impact the region
  
  • Identify and address related scope across programs, other initiatives, and existing frameworks
  • Identify, size, and address, where necessary, critical delivery interdependencies within, and across, significant regional transformation programs
  • Track milestone dependencies across programs and escalate and address milestone delays, as needed
  • Escalate interdependencies that may put programs at risk, as needed, to the Regulatory & Cross-Enterprise Transformation Group Lead and Transformation Program Leads

• Overseeing and accelerating regional execution
  
  • Provide "credible challenge" for all aspects of the PMO process, including RAG ratings, KPI's, status updates, adherence to dates and deliverables, and quality of deliverables
  • Identify and address program resource constraints within the region (e.g., program management, SMEs, technology) in collaboration with the Regulatory Business & Function Risk/Control Lead and Transformation Program Leads, and provide staffing support for major initiatives to augment embedded staff, as needed
  • Escalate significant remediation issues in a timely manner
  • Support the Transformation Program Leads with timely and consistent PMO status reporting in the region

• Ensuring consistent regional closure and change management
  
  • Perform end-to-end review and challenge of program deliverables to confirm quality and adequacy of deliverables against program target state
  • Coordinate with Internal Audit on internal closure process for programs
  • Ensure sustainability of programs through appropriate capability-building and implementation of best practice change management
  • Escalate concerns related to program closure and/or sustainability, as needed, to the Regulatory & Cross-Enterprise Transformation Group Lead and Transformation Program Leads

Qualifications:

• Broad experience in transformation roles including in managing large complex cross-company transformation programs
• Specific subject matter expertise regarding transformation and program management disciplines and a broad and deep business understanding of the products and services Citi offers
• Experience in franchise wide data strategy programmes / data transformation programmes beneficial
• General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
• Track record of successfully managing large-scale transformation programs
• Track record of managing internal relationships and demonstrated experience in leading sustained change and change management efforts
• Well-developed listening skills and a strong ability to engage at the senior management level
• Articulate and effective communicator, both orally and in writing
• Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests
• Strong leadership skills with a proven track record in driving positive and sustained change

Education:

• Bachelor's/University degree or equivalent experience, potentially Masters degree; managerial experience

Job Family Group:
Project and Program Management

Job Family:
Program Management

Time Type:
Full time

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