Associate Director, Risk & Control

Standard Chartered Bank
Singapore, Singapore
22 May 2022
06 Jun 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
The Role Responsibilities
Country Process Ownership
Support Country Heads / Cluster Heads, Risk & Control on:
  • Identification and management of the end-to-end processes as defined by the combined CCIB CC Process Universe and associated risks for the activities carried out by the business (including hubbed or outsourced).
  • Implementing CAS (Control Assessment Standards) to monitor the effectiveness of the controls and standards governing the end-to-end process.
  • Escalating significant risks and issues, through Country / Cluster Head / Process Universe Owners, relevant Risk Framework Owners or Policy Owners.
  • Support Country / Cluster Head in maintaining an awareness of the wider business, economic and market environment in the country / countries which the Group operates.
  • Continuously support the evaluation and identification of operational risk implications of business strategies and programmes and provide guidance on any operational risk remediation actions.
  • Support implementation and ensuring adoption of CCIB CC initiatives in the country / countries.
  • Responsible for ensuring adherence to specified BAU operational risk deadlines, along with the consistent execution of CST / KCI for relevant processes in the country.
  • Responsible for being a key escalation recipient for the business for all operational risk related incidents and queries that arise in the country.
  • Ensure risk ownership over centrally / GBS performed validation checks is retained at the country level - specifically ownership of residual risk evaluations and associated remediation activities.
  • Responsible for coordinating with stakeholders in the country / countries, increase transparency and share key developments, learnings and best practices.
  • Responsible for supporting the business in the country in minimizing operational risks and losses, and ensuring material operational losses are investigated to prevent recurrence.
  • Identify non-standard processes and ensure appropriate control mechanisms are implemented and approved.
  • Responsible for regular dialogue with CCIB CC and country Compliance teams to ensure that Country Teams are informed of product changes, regulatory changes, new policies, compliance reviews and audits.
Risk Management
  • Support the evaluation and identification of operational risks for new products and new business, regulatory and thematic risks, and drive the implementation of appropriate controls to mitigate these risks.
  • Responsible for raising awareness of business controls, governance and supervision responsibilities amongst relevant staff in the country and ensure an appropriate culture amongst all staff in this regard.
  • Responsible for ensuring compliance with policies applicable to CCIB CC which impact operational risk. Challenge processes, procedures, and policy together with Country Heads, if there is opportunity for efficiency improvements.
  • Responsible for speaking out on emerging risks for the businesses in the country.
  • Responsible for identifying knowledge gaps, facilitate development of training on Operational Risk for business staff and country Risk &Control Teams.
  • Supporting the Regional / Country Heads in conducting peer and risk-based reviews.
  • Responsible for developing strong working relationship with country, regional and global stakeholders to facilitate end-to-end investigation of business issues.
  • Responsible for providing guidance to the business on working towards an advanced MCA, driving improvements in year-on-year average MCA ratings.
  • Support Country / Cluster Heads in effective running of Country CCIB CC Business Risk Forum (BRF) or alternate governance forum.
  • Support Country / Cluster Head in ensuring adequate governance and oversight of operational risk in the country, through the escalation and appropriate resolution of risk exposures to the Country Risk Committee (CRC) and Non-Financial Risk Committees (NFRCs) as required.
  • Responsible for escalation of issues, blockages, challenges and trends to the Country / Cluster Head, Risk & Control and Country business head (s), as required.
Embedding NWOW and new initiatives
  • Responsible for driving multiple initiatives which may be introduced regionally and globally.
  • Responsible to project manage change initiatives and regulatory initiatives like Resilience, Data privacy and data sovereignty etc related processes as they are embedded within the CC PU.
Regulatory and Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the business in the region. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Support the first line operational risk team to achieve the outcomes set out in the Bank's Conduct Principles : [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters in the country.
Key Stakeholders
  • Corporate, Commercial and Institutional Banking Client Coverage Heads in the country / countries
  • Regional and Country COO
  • Internal Audit
  • Regional / Country Heads of Risk & Control
  • Business & Country Compliance teams
  • Operations (GBS / GTO)
  • IMO Teams
  • GBS Hub Teams
  • Country CFCC team
  • Regulators and their appointed auditors (where applicable)
Other Responsibilities
  • Embed Here for good and Group's brand and values in first line operational risk management.

Our Ideal Candidate
  • 6 Years of experience in Banking
  • Knowledge of Corporate, Commercial and Institutional Banking Client Coverage, Transaction Banking and Financial Markets products - to enable assessment of cross-business issues.
  • Relevant business experience in operations, business analysis or project management.
  • Clear understanding of the Bank's Operational Risk Framework or equivalent experience gained in other organisations.
  • Demonstrated history of applying sound judgement with critical thinking skills and courage necessary to perform a control role and maintain effective working relationships.
  • Strong analytical skills, detail-focused with the ability to interpret large volume of information.
  • Problem solving skills with ability to influence across all levels of business.
  • Ability to independently drive initiatives with minimum hands-on supervision.
  • Able to work independently with minimal guidance
  • Good inter-personal, communication and reporting writing skill

Role Specific Technical Competencies
  • Continuously looking for a better way to improve risk and control
  • Ensuring that any existing identified risks are mitigated while new risks are managed / avoided accordingly
  • Willing to be involve in related project and provide a valuable work to the project.
  • Willing to be involve in related project and provide a valuable work to the project.

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