Associate/Vice President - Futures Client Solutions

This is an exciting opportunity to join our Futures Client Solutions team, based in Singapore, for a dynamic and ambitious professional looking to take the next step in their career.

In this role, you will be an integral part of the Futures Client Solutions team, responsible for dedicated support to all Futures customers based in the Asia- Pacific region.

With an understanding of front to back trade flows across various exchanges & market classes, you will manage and service our existing client base. Leveraging Macquarie's internal capabilities & systems, you will be handling client requests, facilitating the on-boarding of new business and managing the day-to-day support of existing high-profile accounts.

You will work with a variety of clients to facilitate their set up on our web-based platform, handle clients reporting requirements, set up settlement instructions, resolve any client trade breaks, commission discrepancies, facilitate client FX transactions, collateral movements and drive client solutions. You'll also be assisting with the integration of new client structures, client on-boarding and ad-hoc project management duties.

The Client Solutions team strives to add value to clients at all opportunities, and you will be an important part of this; keeping clients abreast of all new exchange initiatives, market events such as expirations and delivery periods. You will manage client requests for service enhancements and proactively look for opportunity to improve our product.

You will have significant previous experience and a strong interest in the investment industry, having worked in an operations or client supporting role in a financial services organization. You'll have a desire to learn about new products, process, and a focus on delivering class leading client support.

Establishing and maintaining close working relationships at all levels, with both Sales and Support Staff, will allow you to oversee an integrated and proactive approach to the business' requirements. In addition to strong relationship management skills, you'll also have excellent communication skills, both verbal and written.

You'll have a strong control and process orientated mindset and you'll be constantly aware of the regulatory framework in which we operate. You'll be required to maintain a high level of confidentiality and demonstrate the highest levels of integrity at all times.

Strong skills in Excel (e.g. macros), Word and PowerPoint are required along with excellent attention to detail. Mandarin skills would be beneficial.

This role could require shift work and work on public holidays. However, we do facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available.

If you're ready for a new and exciting challenge, apply now.

About Commodities and Global Markets

Commodities and Global Markets provides clients with an integrated, end-to-end offering across global markets including equities, fixed income, foreign exchange and commodities.

Our commitment to Diversity and Inclusion

The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.