Citi Private Bank IT Senior Business Analyst

Employer
Citi
Location
Singapore, Singapore
Salary
Competitive
Posted
16 Jun 2022
Closes
16 Jul 2022
Ref
15448443
Job Function
Other
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical, and understandable way in coordination with the Technology team. This position is responsible for business analysis for Private Bank Digital Projects, Digital Initiative for Banker and Client portal applications and Technology Projects for Citi Private Bank Asia. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:
  • Responsible for end-to-end business analysis of Digital Initiative Technology Projects, Front-office applications (Banker and Client Portals), Alert & Notifications, Improving Client Experience, Digital Adoption, Technology enhancements and O&T projects for Citi Private Bank Asia
  • Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
  • Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
  • Required to engage and work with various global and regional businesses, operations sponsors/stakeholders, and internal/external technology partners to deliver against objectives.
  • Responsible for participating in project activities from start to end, involving requirements definition, functional specification verification, user acceptance testing and business change management / integration
  • Liaise with project sponsors and regional business leads on an ongoing basis to understand their needs and priorities as well as to pro-actively manage expectations, buy-in, feedback and resolution of issues. Works across peer and stakeholder organizations to implement improvements
  • Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:
  • 5-8 years of relevant experience
  • Knowledge in Client and Banker Digital Portals, Client Experience Changes, Digital initiative, or wealth management products will be advantageous
  • Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
  • Proven interpersonal, data analysis, diplomatic, management and prioritization skills
  • Consistently demonstrate clear and concise written and verbal communication
  • Proven ability to manage multiple activities and build/develop working relationships
  • Proven self-motivation to take initiative and master new tasks quickly
  • Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:
  • Bachelor's degree/University degree or equivalent experience


Job Family Group:
Technology

Job Family:
Applications Development

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting

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