Innovation Project Manager

Singapore, Singapore
16 Jun 2022
02 Jul 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time

Job Purpose Statement:

A Technology Project Manager must be highly motivated, have a proven ability and experienced delivering technical projects through from Idea to Production.

The successful candidate is expected to manage technical activities through collaboration with senior stakeholders, business and technology partner and corporate clients.

The appropriate candidate will be actively encouraged to seek innovative ideas and fresh thinking for strategic technical solutions and enhancements to business needs.

The ideal candidate will be an energetic and resourceful team player who can comfortably lead a large team of highly motivated individuals within Citi's globally innovation lab network.

Job Background / Context:

Citi is committed to becoming the world's leading, global digital bank and to developing new and innovative ways of working to improve the experience our clients have of working with Citi and its products.

We are looking for candidates who will be help maintain our success as leaders within global Payments and accelerate our efforts to become a major part of the future of Payments and Digital Money.

The successful individual must have background in innovation including design thinking, prototyping and also have solid commercial awareness.

Key Responsibilities: In this role, you will be handling the following (but not limited to) responsibilities:
  • Manage application development lifecycle including design, development, implementation, risk and controls.
  • Measuring activities through the use of OKR's / Performance Scorecards / Targets and Milestones.
  • Monitor the projects overall progress within all aspects, as well as proactively responding to any risks or issues, which may arise.
  • Create / Contribute to new the creation of new innovation project proposals including the pre socialisation with stakeholders, the creation of business cases, cost and revenue projections.
  • Manage multiple concurrent initiatives and projects of varying sizes & complexity
  • Create new & maintain existing partner and vendor relationships.
  • Effective upward and downward communication on all notable progress to all key stakeholders ,
  • Manage project budgets, resource plans and deliver against milestones.

Development Value: This role provides significant opportunities:
  • You will gain significant experience of the technologies and businesses involved across Citi applications, giving you exposure to new and existing methodologies and systems as well as the opportunity to work with multiple teams around the globe.
  • As a member of the Innovation Lab you will have to opportunity to work with a team of highly motivated, smart individuals whose daily job is to think out of the box and look for disruptive opportunities with a commercial benefit.
  • Exposure to newly released and upcoming technologies and the ability to positively contribute to the strategies of the business
  • By working within the senior leadership team of the innovation network you will be highly visibly across the Citi and will have access to a get number of Citi's executive management team.


Knowledge / Experience
  • Extensive experience in the financial industry with a specialist in the payments / receivables.
  • Exposure to the digital money space / Data Science and understanding of its current / potential impact on the traditional payments space.
  • Experience of delivering complex programs involving multiple stakeholders across different geographical locations with a significant amount of uncertainty.
  • Experience in managing a portfolio of early stage initiatives through to successful delivery
  • Experience of applied research, experimental development and early design activities to validate/invalidate ideas.

  • Creative problem solver comfortable with working in rapidly evolving landscape and projects loaded with uncertainty.
  • Experience with managing development of enterprise level end to end software applications (UI, Middle Tier, Backend Integration) is required
  • Technologically strong and business savvy.
  • Ability to collaborate effectively across diverse groups from senior stakeholders and clients to junior team members.

  • A minimum of 5 years' experience in a similar role
  • A bachelor's degree or post-graduate qualifications (Project Management)
  • Experience working with innovative and emerging technology.
  • Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

  • Work effectively in cross-organizational situations and be enthusiastic about delivering quality solutions while working with world-class teams, processes and tools.
  • Highly effective written and oral communication skills
  • Excellent organizational, program and project management skills.
  • Demonstrate excellent technical knowledge and equally enthusiastic about business acumen.
  • Promote teamwork and maintain effective communication within and across groups.
  • Promote and drive continuous process improvement especially in code quality, testability & reliability

Citi is an equal opportunities employer.


Citi Innovation Lab strives to create world-class digital banking innovations in order to deliver a differentiated client experience and to enable the business to grow in new ways.

Launched in 2009 the Citi Innovation Lab Dublin was the first Lab in Citi's global Lab network. Operating on a Lean Start-up model, the Labs have the ability to accelerate a concept from idea to incubation to launch efficiently and effectively. This enables Citi to bring the right new innovative products to market faster and with outstanding outcomes.

Citi Innovation Lab Dublin specializes in helping Citi to deliver on its ambition of being the world's leading digital bank. The Lab focuses on developing new banking channels, adding intelligence to interactions through the use of AI and exploring new technologies to enhance the client's experience. Through the use Data Science & Big Data the Lab helps to create cross-product and cross-Citi solutions that enable Citi and our client's to unlock new opportunities. The Lab also focuses on solving key challenges with the Digitization of Banking, Fintech and exploring opportunities in disruptive new technologies such as Digital Money, Blockchain / Distributed Ledger Technology.

We value:
  • Placing clients at the core of all we do to in order to discover and deliver highly innovative, intuitive and commercially relevant new products & services.
  • Discovering new technologies and unlocking the benefits for Citi and our clients.
  • Delivering innovative solutions which result in economic value for Citi.
  • Cultivating a positive culture in our organization, by fostering staff engagement, diversity, inclusion and an innovative mindset.
  • Effective collaboration and leveraging talent from across Citi to form long-lasting partnerships, and tap into vast resources across Citi.
  • Pioneering innovation catalyst programs to help foster increasing levels of innovation across the company and the discovery of new opportunities.

Job Family Group:

Job Family:
Technology Management

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

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