Vice President, Campaign Management Product Owner

United Overseas Bank
Singapore, Singapore
17 Jun 2022
01 Jul 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Vice President, Campaign Management Product Owner

Posting Date: 11-Jun-2022

Location: Singapore, Singapore, SG

Company: United Overseas Bank Limited

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

We are building and expanding the best digital bank in ASEAN

Traditional retail banking is changing rapidly, and will change even more in the next 10 years. We fundamentally rethink the retail banking strategy, business model and proposition, to stay relevant and keep up with the challenges that lie ahead in this rapidly evolving landscape.

TMRW (pronounced as "tomorrow") empowers the digital generation with a full suite of banking solutions through a smart, mobile-only app. Our mission is to build and expand the best digital bank in ASEAN. Launched in Indonesia and Thailand as the first mobile only digital bank by United Overseas Bank (UOB) in ASEAN, TMRW offers innovative and simple solutions to help customers stay one step ahead of their finances. Our business model is powered by next-generation artificial intelligence, machine learning, data analytics, user interface design and smartphone capabilities. These include our own digital technology innovations as well as solutions provided through our collaboration with FinTech partners. We embrace a competitive strategy that focuses on customer intimacy, measured by net-promoter-score (NPS).

Since launch, TMRW has won many awards in total, including: Best Digital Bank in ASEAN, Best Digital Bank for Customer Experience and Best Bank for Millennials.
As we enter our next phase of growth, we are looking for entrepreniurial and open minded team players who are keen to learn, enjoy taking on multiple roles, and willing to step out of your comfort zone.
You will be the catalyst of change for UOB and be part of our exciting roadmap in the next chapter of growth. Get ready for an exciting career path in a start-up environment that is diverse and fast-paced, where you will have the opportunity to be engaged in transformative programs, and collaborate with business, and technology teams as well as regional and country stakeholders. We believe in empowering our people, giving them autonomy and ownership of what they do and their successes.
Join us to transform the future of banking and make banking simple, transparent and engaging!

AVP Campaign Management Product Owner

Job Responsibilities
Reporting into Group Head of Data & Portfolio Management, TMRW and Group Digital Banking at UOB, is seeking an experience Project Manager to oversee further development our Group Retail Data Platform (GRD) and the roll-out of a new Campaign Automation Platform (Adobe Campaign across SEA Markets (TH, MY, ID).
The Digital Engagement Technology Project Manager represents the business needs. He or She will lead the coordination and management of tasks to deliver the platform in partnership with our Group Technology Office (GTO).
Depending on the circumstances, the Digital Engagement Technology Project Manager will need to wear both designer, business analyst and project manager hats to be successful in this role.
You are likely to have 5 to 10 years' experience in data driven technology development. A motivated, proactive, creative problem solver not afraid to challenge conventions and help drive positive business change.
We are looking for an entrepreneurial and open minded team player who is keen to learn, enjoy taking on multiple roles.
Scope & Responsibilities
  • As an effective Project Manager, working closely with a variety of internal stakeholders; the Group Product CVP Centre of Excellence, and local Digital Engagement teams, you will help define, design and oversee the delivery of our Data and Digital Engagement Technology roadmap across South East Asian Countries (TH, MY & ID).
  • This involves good stakeholder relationship management, including the relationship with the Product CVP team, and local digital engagement teams.
  • Define business requirements with relevant SMEs & obtain sign-off from Business Leads
  • Jointly draft business case, perform cost-benefit analysis & review with Business Lead
  • Conduct appropriate reviews & sign-off from relevant group and country stakeholders
  • (e.g. Compliance, Digital Engagement Lead, Design, Product CVP, etc.)
  • Effectively communicate project delivery progress with a responsibility for highlighting risks and impediments to the project steering committee.
  • You will be responsible for SIT and UAT testing of the Data and Digital Engagement Technology before the systems go live in "production".
  • Create & deliver training content for business and country teams
  • Identify and develop reporting dashboards for post-launch monitoring

Job Requirements
Preferred Background and Experiences
  • Bachelor's degree or higher.
  • 5 to 10 Years of relevant experience
  • Strong project management skills
  • Experience in change management
  • Experience in AGILE or Waterfall project management
  • Experience in Design Thinking and Human-Centered methodologies preferred
  • Understanding of banking processes a key advantage
  • Possesses an understanding of L0, L1 and L2 process mapping
  • Must demonstrate strong analytical, problem solving and communication skills
  • Must be able to bridge business requirements and technical limitations
  • Work with Head of Data & Portfolio Management, GTO Tech Lead and other key stakeholders to develop project scope, plan and timeline.
  • This is an opportunity for those looking to further their career in Project Management within Financial Services or someone seeking to transition from an SI.
  • We have a strong focus on training and development and structured approach to achieving your long term career goals.
  • We offer a strong competitive package, working within a fun vibrant team.

Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.
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