Senior Associate/Associate, Usage & Partnerships, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

About our team

Our team works with partners across industries to give our customers a compelling reason to use our payment methods in Singapore. The Payments & Platforms Usage & Partnerships team is made up of curious, tough, quick-witted and entrepreneurial people who enjoys working in a fun-loving, fast-paced and dynamic environment.

We're looking for someone who networks, makes connections, builds relationships, and pursues opportunities. The ideal candidate is a motivated, focused, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers with the ability to
think strategically.

Responsibilities

• Manage both our existing partners and develop new business opportunities in key merchant categories.
• Drive usage through partnerships, instalment growth, develop value proposition with customer & business outcomes in mind.
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in
• accordance with targets
• Manage and implement business development plans that achieve strategic goals
• Assessing & developing of proposals and presentations for new
• business materials to create and nurture business opportunities and partnerships
• Generate new leads, identify and contact decision-makers, screen potential business
• opportunities, select the deals inline with strategies, and lead and facilitate campaigns.
• Track performance of campaigns.
• Conduct business value forecast, analysis and partnerships negotiations.
• Define and execute the marketing and communication activities according to our business
• priorities.
• Drive all partnership activities to generate leads and retain existing customers.
• Collaborate with other teams to promote offerings (i.e. Product, Acquisition, Portfolio, Paylah!, Merchant Business, Corporate Banking, Banca, Rewards etc)
• Partner with other stakeholder teams across business units (i.e., Marketing, Customer Experience, Call Centre, Platform Management, Digital engagement) to develop campaign process and provide necessary analysis and documentation in a collaborative way, communicating effectively and efficiently.
• Track performance, and report metrics
• Work with Line Manager to develop long-term strategic initiatives.
• Monitor and evaluate industry trends and customer drivers.

Requirements

• Bachelor's degree in business or management
• Outstanding poise in a fast-paced business environment
• Excellent verbal and written communication skills
• Proficiency with data analysis, forecasting, and budgeting
• Proven ability to plan and manage resources
• Excellent communicator with the ability to translate data into actionable insights

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.