End-User Computing Engineer

Expectations of the role:

• Provide support for the day-to-day service delivery, escalation, problem-solving and implementation tasks.
• Proactive systems monitoring, problem identification, analysis and resolution
• Support of multiple technologies associated with the desktop infrastructure, to agreed service levels. These areas include Windows 10, build, deployment and support activities.
• Able to communicate appropriately at all levels and to develop and encourage effective communications processes across Technology.
• Taking part in multiple projects and programmes of system change, and the associated maintenance and support duties.
• Ensure documentation, policies and procedures are maintained and adhered to.

Experience:

• Minimum of 5 years of relevant IT systems experience.
• Operational experience in systems management.
• Detailed knowledge of the following:
• Windows 10 O/S
• Performance monitoring, troubleshooting and debugging
• Deployment of task sequence builds /packages using MECM
• End-user device builds on tablets, laptops and smartphones, drivers and firmware deployment

Useful to have:

• VPN and sync technologies
• Mobile management technology such as Intune, and phone synchronisation technologies
• Release processes and cycles including UAT, deployment rings and configuration targeting.

If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Vince Natteri at resume.sg@pinpointasia.com and put End-User Computing Engineer in the subject header.

Data provided is for recruitment purposes only.

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We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.

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