Enterprise Services - Buy-side Operations Technical Specialist - Singapore

Expiring today

Singapore, Singapore
28 Jul 2022
09 Aug 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
The Global Buy-side Operations team is responsible for providing 24x5, 5x365 operational support for Bloomberg customers who subscribe to PORT Enterprise, our Enterprise Portfolio Risk and Analytics product. Bloomberg's Portfolio and Risk Analytics platform provides customers the ability to analyze multi-asset portfolios, obtain a suite of derived analytics interactively and incorporate batch-style reporting into their daily workflows. The Buy-side Operations Team sits within Buy-side Enterprise Services which also covers Portfolio Analytics Support and the AIM enterprise product.

What's the role?
There is an exciting opportunity for a results-driven and experienced professional to join Bloomberg's Buy-side Operations team. The Buy-side Operations PORT Specialist is a client facing role which involves liaising with portfolio managers, risk and performance analysts, and back/middle-office professionals. This position demands strong problem solving and interpersonal skills coupled with good knowledge of fixed income analytics. The daily work will include offering excellent customer service to our PORT Enterprise clients along with working closely with Product and Engineering groups and assisting them in building and testing new product functionalities.

We'll trust you to:
  • Build a comprehensive understanding of the features and capabilities of our portfolio product offering, through training and on-the-job learning in order to manage client queries quickly and efficiently
  • Identify gaps and opportunities to introduce best practices and new processes to enhance efficiency and a keen desire to improve on existing processes
  • Collaborate extensively with our Portfolio Implementation, Portfolio Sales and Portfolio Engineering teams to improve our clients' experience, and overall performance of our technology
  • Foster excellent relationships with key PORT Enterprise clients to improve their overall experience in using PORT Enterprise product
  • Manage client expectations through timely and effective communications during systemic issues or escalations
  • Raise issues and liaise with Product and Engineer for enhancements or any others remediation requested by clients
  • Leverage Python to automate internal processes and build Python-based functions on internal applications which are to be used for conditional validation on large data sets

You'll need to have:
  • At least 5 years' client facing experience working in financial services or a financial technology company
  • Experience in Fixed Income and other financial instruments, associated cash-flows and analytics, gained within the past 5 years
  • At least 2 years' hands-on experience working with Python
  • Senior stakeholder management experience, along with the ability to take ownership and deliver on stringent timelines
  • Strong presentation and communication skills in English
  • Excellent critical-thinking and problem-solving abilities
  • Strong interpersonal and organizational skills, to drive and implement ideas in a changing environment
  • Proficiency with Microsoft Applications - Excel (Advanced), PowerPoint and Word
  • Demonstrated continuous career growth within an organisation

We'd love to see:
  • Knowledge of SQL and other programming languages
  • Proficiency with Excel VBA and Power BI

If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional/

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email apac_recruit@bloomberg.net.

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