IT Helpdesk Support -Leading Investment Bank

Responsibilities:

• Provide first-line helpdesk and deskside technical support to end-users across the bank.
• Conduct troubleshooting and resolution on hardware and software, covering:
• PC/desktop, blackberry, market data, IPT, Microsoft Office & other Business Applications;
• Windows7/10, Linux and Citrix;
• Hands-on role including installations (PC, laptop, software, etc), configuration, and systems testing;
• Work as part of a team on IT projects with hands-on implementation;
• Manage IT Inventory and maintain documents

Requirements:

• 2+ years of experience in an IT support role in Banking / Finance industry
• Experience in supporting computer/desktop hardware (PC, Laptop, Mobile Phones, IP Phones, Printers, etc), and software (Windows Desktop, MS Office/365, Outlook, etc) and basic Windows7/10, Linux and Citrix knowledge
• Bachelor / Higher Diploma in IT-related discipline.
• Proactive, positive attitude, presentable with excellent customer service-oriented mindset.
• Energetic and keen to learn and take opportunities to grow technical knowledge and career.

If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Vince Natteri at resume.sg@pinpointasia.com and put IT Helpdesk Support -Leading Investment Bank in the subject header.

Data provided is for recruitment purposes only.
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Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment

We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.

Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results.

Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations.

To see all our open jobs please reach out to us at https://pinpointasia.com/job-search/ (EA License #68987)

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