TTS Data & Analytics Manager - Vice President

Citi Treasury and Trade Solutions (TTS) is a leading provider of cash management and trade finance/services to corporate, public sector and financial institutions clients around the world. With a global network spanning 98 countries, and serving clients in 160, TTS is uniquely qualified to serve clients with local and cross-border interests and provide integrated reporting and management tools

Our global platform is unique in the industry for its reach, interoperability and flexibility. It provides clients with timely, accurate information and dynamic, web-based tools to effectively manage their cash and liquidity, payment, working capital, trade and supply chain needs around the world. Combined with a worldwide network of dedicated and experienced transaction services professionals, TTS is well suited to serve clients anywhere they do business

As Citi pivots to sustained growth across all of its business lines (both corporate and consumer), there is a recognition that a key enabler is the ability to better harness data, analytics, and insights, both within individual business units, but also across business lines to create incremental value, both internally and externally. Citi is seeking a strong Data & Analytics manager to drive the execution of our data agenda that will accelerate business outcomes and unlock value by partnering with other data teams within Citi Franchise. The Data & Analytics commercialization manager will interface with multiple business stakeholders to understand needs/priorities and develop / execute / commercialize use cases to deliver those outcomes. The product manager will partner with data & analytics global teams and centers of excellence across Citi locations worldwide when piloting and commercializing these use cases. The product manager is expected to not only partner to deliver tangible business outcomes and new ways of working together across business lines, but also serve as a key evangelist in helping Citi become a data-native organization.

Key Responsibilities:

• Understand the drivers of business results and how data/analytics can accelerate outcomes; drive theory to execution with business partners to directly impact results
• Identify data driven targeting and program improvement opportunities to acquire new customers, increase portfolio sales, reduce attrition and optimize profitability
• Consulting with internal customers (e.g., Product, Sales, Service) to develop analyses that lead to actionable insights that accelerate profitable growth
• Lead the design and development of analytical projects to understand key business behaviors that drive customer acquisition, retention, and engagement - Use of AI / ML on the identified business behaviors to drive outcomes
• Unlock new value through data sharing / data exchanges with external clients
• Continually, succinctly, and clearly communicate progress and results against the data/analytics agenda within the team and with peers
• Investigate and leverage - Continually "bring the outside in" to learn and deploy best practices from other organizations or industry forums

Knowledge/Experience/Technical skills:

• Bachelor's degree in Statistics, Finance, Math, Operations Research or other related fields; Master's is a plus
• Previous experience working with large volumes of data and strong understanding of data analytics - traditional business analytics and modern data science techniques
• Can understand business needs and translate into analytical execution, including the supervision and review of the analysis, with a critical eye
• Can innovate new use cases and evaluate business impact
• Prior understanding of Corporate banking products and services preferred but not necessary

Personal Skills:

• Self-motivated & accountable - Have a 'Can do' and 'Get it done' attitude - do whatever necessary and take full ownership of delivery
• Project Management Skills, ability to lead cross functional teams towards a common vision
• Superior communication skills - able to clearly articulate complex strategies/techniques and ideas, in both oral and written form, to senior management, with associated poise
• Execution oriented - doesn't remain in the theoretical; is able to make choices/decisions in the name of delivering rapid business impact
• Collaborative - Possess strong collaboration and influencing skills to effectively lead cross-functional teams to drive deliverables, projects and engagements to completion
• Bias for change - actively seeks out ways to improve processes, people, etc.
• Influencing skills - able to influence outcomes without necessarily direct authority; experienced in navigating large complex organizations to achieve results

Leadership/ People Skills:

• Can work across boundaries, both organizational and geographic
• 'Can do' attitude

Job Family Group:
Product Management and Development

Job Family:
Market Segments and Services

Time Type:

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