Skip to main content

This job has expired

You will need to login before you can apply for a job.

Systems Analyst (Phone Banking)

Employer
OCBC Bank
Location
Singapore, Singapore
Salary
Competitive
Closing date
Aug 17, 2022

View more

Job Function
Other
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
The successful candidate will assume the role of System Analyst (SA) in support of Phone Banking domain where he/she will function as technical specialist who possesses sound technical knowledge on phone banking/contact centre system and will participate actively in projects, solutions and other initiatives which involve system impact analysis, technical design, development, testing and system commissioning.
Job Descriptions:
  • Work closely with key stakeholders to deliver projects and solutions.
  • Work closely with product vendors to analyze change request, review system design, ensure compliance to technology architecture standards
  • Design and implement software programs
  • Develop and implement efficient code
  • Perform impact analysis
  • Support SIT, UAT, investigate and resolve technical issues
  • Provide support to system and performance management, application security vulnerability management and control, software release management.
  • Plan and commission production system implementation.
  • Develop technical documents and other System Development related documents
*Li-VL

Qualifications
  • Preferably with Information Technology / Engineering / Computer Science related degree.
  • Possess minimum of 8 years experiences in system / software development
  • Strong product knowledge and implementation on Contact Center applications on Avaya platform and Tetherfi Multimedia Agent Client.
  • Possess technical knowledge in Unix, Windows, Oracle
  • Experience in Redhat, Windows Server, DevOps tools Jira, Bitbucket, Jenkins, Ansible
  • Possess positive working attitude, willing to hands on, with resilience and good adaptability to take on different challenging assignments, and able to multi-tasking.
  • Effective and has good self-initiative to learn and excel individually and as a team.
  • Good soft skills in communication, writing, presentation, etc., are valued.

Sign in to create job alerts

Sign in or create an account to start creating job alerts and receive personalised job recommendations straight to your inbox.

Create alert