TB Portfolio PMO & Reporting Lead

Standard Chartered Bank
Singapore, Singapore
09 Aug 2022
23 Aug 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Role Responsibilities
Job Summary
This role reports to the Head of Transformation and Change Delivery, Transaction Banking and will be focused on driving a centralised Transaction Banking Portfolio PMO capability, ensuring appropriate tools and frameworks are optimised, standardised aligned to CCIB and SCB Ways of Working (WoW).
  • Lead all TB Portfolio reporting activities
  • Be the subject matter expert for all Clarity activities for the portfolio.
  • Provide reporting expertise in Tableau and other reporting tools for the portfolio by creating meaningful portfolio insights and MI.
  • Provide solutions to streamline, standardise and optimise the TB portfolio reporting needs incorporating JIRA, AXESS, Clarity and confluence.
  • Manage the governance framework and be responsible for its effectiveness in providing oversight and direction to the delivery teams.
  • Prepare and deliver reporting materials for programme / initiative and portfolio level governance forums, ensuring timeliness, accuracy, and relevance of data. Own the key messages to be delivered and approvals sought.
  • Implement and maintain the processes for reporting progress from Agile delivery teams to MPR / QPR both in TB and CCIB; keep all stakeholders informed of status.
  • Ensure the prioritisation forums have an effective structure for the management of risks and issues; that they are identified, maintained, reviewed, addressed, and escalated in a timely manner, through reporting.
  • Responsible for alignment of portfolio governance with SCB standards, working closely with ECM to define the implementation of the standards.
  • Provide a portfolio quality assurance capability; conduct scheduled and ad hoc reviews of all portfolio materials and ensure that portfolio data is complete and accurate in the enterprise reporting system (Clarity).
  • Manage the transition to Planview for the Portfolio from Clarity and act as the technical SME for TB portfolio management.
  • Ensure robust budgets as part of business case and planning sessions that are well maintained through their lifecycle.
  • Work with Finance and other groups to provide an accurate view of actual spend; track and provide evidence for accruals, recharges and third party spend.
  • Ensure accurate and realistic forecasts are maintained; monitor and follow up on variances; support CPO and Strategic Pillar owners in meeting the financial commitments in each year and over the life of the initiatives.
  • Encourage and enforce high standards of quality, accuracy and consistency in all project and programme logs, trackers and reporting materials.
  • Ensure key processes are effectively managed
  • Bank project management processes under WOW.
  • Financial Capitalisation requirements.
  • Clarity in sync with JIRA for Financial management.
  • Client go-lives milestones are accurately captured.
  • Resources are captured in Clarity in an accurate and timely manner.
  • Regular tracking of milestones to ensure the deliveries are on-track (90-day cycle commitments) and escalated where there are any anticipated delays.
People and Talent
  • Ensure the provision of ongoing training and development, to continually improve and develop our WoW and agile expertise, ensure that OP&CD team members are suitably skilled and qualified for their roles in these areas.
  • Lead and support a change in mindset, building a culture of client centricity, improvement habit, agility, and accountability through standardised metrics and measurement, with the expectation that everyone in Operations are drivers and owners of client outcomes.
  • Engage and retain high quality people by supporting and driving the people agenda related to future ready / WoW capabilities
Risk Management and Governance
  • Ensure the WoW are performing to an acceptable risk and control standard as per the defined WoW standards and ORF framework.
  • Ensure ECM policies and standards are appropriately business aligned and risk based whilst meeting acceptable risk and control standards as per the defined ORF framework.
  • Partner with the COOs / their teams to respond quickly and decisively to resolve any risk and control weaknesses, ensure they are addressed and remediated within appropriate timeframes, and escalated through the relevant committees.
  • Ensure Risk Management matters that are flagged to the Transformation Head for action are subject to direct remedial action and / or escalation to appropriate risk committees.
  • Ensure a strong and appropriate control environment is maintained across the operational structure.
  • Embed the Group's values and code of conduct. Develop a robust culture to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes, and regulations among employees.
Regulatory and Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
  • COO, TB, FCCSO and Ops Services
  • COO, Cash Management and Operations Services
  • COO, Trade
  • Head, FCSO Operations
  • Global Head, Technology, TB
  • Head, Metrics and Measurement
  • Agile Coaches
  • TB Delivery Leads
  • HO Cash Portfolio Management
  • HO Trade Portfolio Management
  • HO Cash Product Development
  • HO Trade Product Development
  • HO Business Risk Cash and Trade
  • Head, ECM
  • Head, CCIB Transformation
  • Global Head, Organisation Performance and Change deliveryTableau and other MI reporting tools.

Our Ideal Candidate
  • 10+ years banking experience as a Programme PMO, Business Manager or as a senior PMO, within a large-scale multi-year programme, preferably within Standard Chartered, or within a global Financial Services company
  • 10+ years experience with MI and reporting tools such as Tableau creating and building dashboards.
  • 10+ years experience as a Clarity subject matter expert or business analyst.
  • Consulting experience at a top tier firm preferred.
  • PMP or Prince2 certification preferred.
  • Agile certification preferred.
  • Excellent application of Programme Governance disciplines (planning, reporting, risk management, QA, document management, financials, benefits, resource management, stage controls, stakeholder management and governance).
  • Experience in managing external vendors, preferably with working knowledge of SCB Global Sourcing process and standards.
  • Experienced in supporting a global group and ability to work in a highly collaborative manner across the network with a wide range of stakeholders.
  • Strong skills in conceptual and quantitative problem-solving, aligning a broad range of stakeholders from multiple functions.
  • Positive contributor towards team dynamics and cohesion.
  • Strong practical knowledge of project or programme delivery in an Agile environment.
  • Any Diploma or Graduate Degree from a recognized University
  • Experience in managing external vendors, preferably with working knowledge of SCB Global Sourcing process and standards.
  • Experienced in supporting a global group and ability to work in a highly collaborative manner across the network with a wide range of stakeholders.
Role Specific Technical Competencies
  • Tableau and other MI reporting tools,
  • Clarity and JIRA Subject Matter Expertise.
  • Programme and Portfolio Governance.
  • Agile Change Delivery.
  • Experience in managing external vendors, preferably with working knowledge of SCB Global Sourcing process and standards.

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers

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