AVP, Collection Supervisor, Risk Management Group

DBS Bank Limited
Singapore, Singapore
15 Sep 2022
24 Sep 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Business Function

Risk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure.


To lead the team and ensure that all team members are equipped with sufficient skills and knowledge to perform effective and persistent collection actions to minimise credit losses and maximise recovery of past due outstanding.

Key Responsibility:
  • Collaborates with Team Lead in the development of collections strategy and responsible for effective portfolio management of accounts
  • Streamline processes to ensure regulatory and statutory compliance and to improve cycle time and efficiency
  • Ensure adequate and accurate collection performance MIS and key performance indicators are in place to facilitate performance management
  • Ensure effective utilization of collection resources with objectives of minimizing credit losses, maximizing recovery, and managing costs
  • staff resources and performances to meet performance targets and achieve job objectives
  • Develop staff to perform at higher levels through personal coaching, training, and performance appraisals (through call reviews, complaints, feedback, etc).
Experience / Competencies:
  • At least 6-8 years of banking experience, with minimum 5 years of consumer collections experience in leading a collection/recovery team
  • Good leadership and management skills to motivate and coach staff
  • Good interpersonal and communication skills
  • Good analytical and decision-making skills
Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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