Vice President, Data Solutions Relationship Manager

Description

About this role

BlackRock
Data Platform & Solutions - Business Partner, VP & Director

BlackRock is a leader in investment management, risk management and advisory services for institutional and retail clients worldwide. As of December 31, 2021, BlackRock's AUM was roughly $10 trillion, making it the largest asset manager globally. BlackRock helps clients meet their goals and overcome challenges with a range of products that include separate accounts, mutual funds, iShares® (exchange-traded funds), and other pooled investment vehicles. BlackRock also offers risk management, advisory and enterprise investment system services to a broad base of institutional investors through BlackRock Solutions®. Headquartered in New York City, as of December 31, 2021, the firm had approximately 20,000 employees in more than 30 countries and a major presence in key global markets, including North and South America, Europe, Asia, Australia, the Middle East and Africa. For additional information, please visit the Company's website at www.blackrock.com | Twitter: @blackrock_news | Blog: www.blackrockblog.com | LinkedIn: www.linkedin.com/company/blackrock

Data Platform & Solutions ensures that all portfolio information necessary for the investment management process is complete, accurate, timely and effectively controlled using the latest technology and tools, serving all BlackRock businesses.

The Business Partner Team is the primary interface to Blackrock business units for service strategy, service level management, and client relationship management. Each business partner covers an internal or external business segment. Business partners understand the objectives of the business area they represent and what the Data Platform & Solutions organization is doing to meet those objectives. They represent Data Platform & Solutions in service reviews, issues, and other business-facing discussions. They also help create artifacts and tools that provide a client-accessible transformation narrative, transparency into service metrics, and the status of relevant projects.

This role requires active partner management with internal and external parties as well as assisting in delivering on the vision for Data & AI. The candidate will be required to advocate the use of technology to craft innovative solutions to assist the Global Data & AI team to manage the business activities of a changing workplace.
Responsibilities:

• Engage business partners in ongoing dialogue about their service needs and Data Platform & Service initiatives
• Conduct regular service reviews, based on defined SLAs, and provide updates on matters of concern
• Partner with User Support to understand service levels and improvement opportunities, and provide updates to partners
• Provide feedback to Data Platform & Solutions functions and initiatives on client priorities
• Identify non-standard client functionality that should be rationalized
• Serve as point of escalation where required for significant issues / events
• Flag major business change that does (or could have) significant impact on Data Platform & Solutions

Knowledge/Experience:

• 8+ years of experience in financial services with exposure to business, middle office, or operations functions
• Working knowledge of asset and risk management across a reasonable subset of fixed income, equities, derivatives, and alternatives
• Ability to flexibly balance priorities in a fast-paced environment
• Strong financial and quantitative abilities with attention to detail
• Outstanding communication and presentation skills with ability to convey complex concepts simply and clearly to clients
• Exposure to agile methodology, data management, or service management, a plus
• Exposure to asset management systems, preferably Aladdin, a plus
• Masters degree in a quantitative discipline, a plus

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock's current hybrid work model is designed to enable in-person connections and collaboration that is core to our culture, while supporting increased flexibility for all employees. In line with local health guidance and regulations, employees are required to work at least 3 days in the office each week, with the flexibility to work from home up to 2 days a week. Some business groups may require more time in the office due to their roles and responsibilities. The health, safety and well-being of our people will always be our top priorities; we will continue to monitor local conditions and health advisories in making decisions about our work environments.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.