VP, KYC Portfolio Manager - Digital Transformation

Role Responsibilities
The GLC Digital Transformation team is seeking a senior team member to lead its KYC Transformation portfolio. The role encompasses responsibilities creating and maintaining KYC Roadmaps that enable process simplifications, enhanced controls and Customer & User experience interacting with AML and KYC systems. Drive the KYC Platforms and Data Analytics roadmaps to deliver high value KYC solutions and services. Qualified candidates will have a comprehensive understanding of the scope of AML KYC compliance, operations, technology, and business functions and how they interact to achieve business and regulatory objectives. Strong leadership and communication skills required to negotiate and influence internally across different management levels.
Program Management

• Drive Transformation Strategy & Program Management for the KYC function in the Group Legal & Compliance division
• Collaborate with the Group FCC leadership team and technology partners to develop and prioritize the KYC Transformation Roadmap
• Provide thought leadership by structuring Processes and Technology solution delivery across KYC Platform and Data Analytics solutions
• Accountable for overall program management, including regular communications to leadership on progress, risks and mitigation steps
• Partner with key stakeholders to ensure KYC initiatives are successfully tracked to deliverables, timeliness and expected outcomes
• Provide advice on AML technology matters when required and maintain sound working relationship with stakeholders and peers
• Participate in ad-hoc activities such as system enhancement testing and production cut-over plan delivery etc.
• Oversee and provide guidance on critical activities being managed from within the Digital Transformation team

Processes & Governance

• Understand and monitor the technical governance aspects of systems relevant to CDD, Name and Transaction Screening, AML Monitoring and Case Management
• Effectively and collaboratively identify, escalate, mitigate, and resolve KYC Technology risk, conduct and compliance matters

Key Stakeholders

• Group FCC colleagues and entity compliance leads /project teams (system implementation and enhancement)
• Business or Unit heads and managers (for compliance technology initiatives and BAU support)
• Technology Solutions teams and Data Analytics leads (Engineers and Scientists)
• Internal/External Audit and Operational Risk (for audit and governance reviews)

Qualifications
Our Ideal Candidate

• 10+ years of experience across multiple disciplines, including Compliance, Program Management, Technology change management, Relationship Management, and Control & Risk Operations
• Strong collaboration skills and ability to partner and influence cross-functionally and at all levels of the organization without direct managerial authority
• A recognised university degree or professional qualification in Technology / Finance / Accounting / Business or related disciplines or equivalent
• Proven hands-on experience of delivering (and maintaining in BAU) Transaction Monitoring tools, ideally Oracle MANTAS and KYC Systems would be an advantage
• Excellent team player with strong written and oral communication
• Proven ability to cope with pressure and a high level of flexibility, and ability to adjust course to align with changing stakeholder expectations