Lead Business Analyst, Enablement & Transformation

Standard Chartered Bank
Singapore, Singapore
26 Sep 2022
27 Sep 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

The Role Responsibilities
  • Lead all activities in terms of defining the scope and impact assessment by engaging and co-ordinating with all required stakeholders
  • Drive solution definition, design discussions and strategic alignment across all stakeholders
  • Prepare options analysis, benefit case and propose fit for purpose solutions and drive agreement across diverse set of stakeholders
  • Drive process improvement initiatives considering business impact, risk and compliance aspects and operational effectiveness and efficiency metrics
  • Ensure self develops a detailed understanding of FCC policies and procedures
  • Identify dependencies and adjacencies with other key initiatives and work-streams
  • Raise all issues and risks to the required governance forums
  • Manage and engage key stakeholders across FCSO, CFCC, Risk, T&I, Regions etc.
  • Driving the transformation agenda of FCSO to a client-centric orientation by using agility, human centric design (HCD), new ways of working, agile in a way that drives a habit of improvement
  • Drive strategic direction and roadmap of initiatives, aligning with enterprise strategy, client journey transformation, investment appetite to ensure delivery of client outcomes
  • Measure outcomes on Change initiatives/ program post-implementation to evaluate benefits realisation.
  • Participate in & drive strategy with key stakeholders such as CFCC, Business, Legal & Compliance more broadly, Technology, Finance and other Operational support areas.
  • Attend key governance meetings and Agile project meetings in line with the governance framework and monitor projects over their lifecycle.
  • Develop Key Performance & Risk based metrics which enable Operations to demonstrate effective governance and oversight on processes, develop robust ORF (Operational Risk framework) for effective and smooth functioning of business and operations.
  • Support / Lead internal and external reviews and ensuring deliverables are met within defined timelines.
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the function to achieve the outcomes set out in the Bank's Conduct Principles : Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Comply with the highest standards of regulatory and business conduct and practices as defined by internal and external requirements
Key Stakeholders
  • FCSO Functions
  • Change & Enablement teams in COO
  • Country and Regional Heads FCSO
  • Functional Partners including T&I, Risk, CFCC, HR, Finance, Legal, Audit, etc.
  • Business teams as appropriate

Our Ideal Candidate
  • 12+ years' experience as a Senior Business Analyst or a Lead functional champion across AML, Financial Crime Surveillance, Screening, KYC, Customer Due Diligence or similar regulatory initiatives
  • Expertise in conducting impact assessment across end to end client journey with focus on processes, business functionalities and operating procedures
  • Experience working in or dealing with Compliance and associated matters
  • Experience of managing and/or working business transformation teams
  • Experience as the key liaison with stakeholders to define and execute improved control frameworks
  • Experience in core platform implementation, system integration, changes to Name Screening, Transaction Screening and/or Transaction Monitoring systems etc.
  • Experience and knowledge of the emerging financial crime risk typologies would be a plus
  • Strong skills in conceptual and quantitative problem-solving, aligning a broad range of stakeholders from multiple functions, and executing against a tightly defined timeline and budget
  • Experience in engaging senior stakeholders across Business functions, 2LOD and Technology organisations across matrix organisations and drive consensus and outcome
  • Excellent professional skills, including verbal, presentation and written communication skills
  • Highly developed communication and stakeholder management skills, able to converse in appropriate levels of detail with Business Heads, COOs/CIOs, Frontline, Middle Office/Operations Risk, Legal & Compliance (L&C), Financial Crime Compliance (FCC), etc

Role Specific Technical Competencies
  • CFCC Policy and Standards
  • Managing Complex Change
  • Planning, Tactical, Strategic
  • Emerging Technologies
  • Process Improvement
  • Functional Analysis
  • Business and Functional Impact Assessment

Visit our careers website www.sc.com/careers
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