Client Onboarding Analyst

Client Onboarding Analyst

Singapore

As a Barclays Principal Onboarding Manager - AVP, you will be a part of the Client Onboarding Team, responsible for all activity relating to the on-boarding of clients on behalf of the Barclays trading entities. You will ensure clients are provided with an efficient, timely on-boarding process whilst delivering a best-in-class service to both internal and external stakeholders throughout the on-boarding process.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

This opportunity is open to flexible working arrangements. Such as working from home, flexible or compressed hours, and part-time options. If you have a need for flexibility, please apply and discuss this with us during the hiring process.

What will you be doing?

• Translating Chinese documents when required including the undertaking of adverse news, sanctions and PEP screening for Chinese clients
• Manage and co-ordinate the on-boarding process seamlessly for the client from start to finish to ensure a smooth transition from new client to business as usual
• Accountable for the collation of client documentation. The role holder must use comprehensive communication and diplomacy skills to review and understand complex KYC information
• They will be responsible for completing all required activity for their aligned client base and ensuring client data is managed sensitively in line with company policies and procedures
• Responsible for ensuring all client documentation is handled and filed appropriately in line with Barclays electronic data storage policies
• Effective use of reporting tools and controls in order to provide regular, timely progress updates to both internal and external stakeholders, in both written and verbal formats.
• Ensure the impact on the customer's "Business as Usual" activities are minimised during the course of the on-boarding by using evaluative judgements to escalate KYC and mandate issues accordingly through appropriate channels
• Responsible for liaising with internal and external stakeholders to ensure timely resolution to issues that arise during the course of on-boarding

What we're looking for:

• Good understanding of the mechanics of an Investment Bank setup
• Mandarin language proficiency (written and verbal)
• KYC and Anti Money Laundering knowledge
• Ability to build and maintain excellent working relationships with all internal and external stakeholders

Skills that will help you in the role:

• Excellent negotiation skills in order to secure engagement from clients
• Able to Lead by example and demonstrate excellent client focus at all times

Where will you be working?

Our office is located in Marina Bay Financial Centre, which has been carefully crafted into a "city in a garden". Overlooking the scenic skyline along the Marina Bay waterfront, the green spaces and rooftop terraces have been designed to optimise employee well-being. The centre provides an integrated live-work-play development, surrounded by shops, restaurants, gyms and an alfresco dining area. Our convenient office location means you're just a 5-minute walk from the nearest MRT station.