Vice President, Facilities Operation Asset Management Head, Citi Realty Services- Hybrid

Singapore, Singapore
29 Sep 2022
13 Oct 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Key Responsibilities:
  • Reporting to the CRS Country Head, the Asset Manager will be responsible for the management of day to day building operations across the Singapore portfolio and for the timely and cost effective delivery of capital improvement projects.
  • Responsible for the day-to-day operations of all Citigroup facilities in close consultation with customers and other key stakeholders.
  • Financial Management responsibility include overall P&L of the management of the property asset.
  • Manage, controls, analyzes and forecast expense for the assigned facility.
  • Prepare annual budgets for all Projects and Facility Management capital works and expenses; monitoring expenditure against plan and preparing variance analysis report.
  • Inventory management of Citigroup/building assets including reporting to local financial control team and internal & external auditors.
  • Working closely with Building Managers, Local Council and Regulatory bodies.
  • Ensure compliance to legal, governmental regulatory laws, fire & safety and environmental issues while complying with Citigroup policies.
  • Responsible for maintaining code compliance, environmental guidelines, critical systems testing and emergency procedures in the facility.
  • Act as Quality Manager and ensure outsource service provider delivery on project or preventive facilities maintenance program is maintained and regularly updated as required in accordance with Citi's guidelines in order to maximize equipment efficiency.
  • Periodically inspect facilities and ensure proper operation and management of all building systems. Responsible for obtaining all necessary building or equipment related licenses and permits. Ensure timely reporting and updates to Citigroup Insurance Risk Management (CIRM) and any local insurance on all matters relating to building and premises coverage.
  • Developing and managing a full facilities management program utilizing and coordinating contracted services and vendors engaged in plant & equipment maintenance.
  • Conduct proactive Vendor Management in line with Citigroup procedures; to include maintenance of approved vendor list, tendering, awarding and monitoring of contracts and any other procurement activity related to the Assets Management function.
  • Management of all aspects of outsource resources including performance measurement through the development and utilization of Service Level Agreements (SLA) and Key Performance Indicators (KPI).
  • Key Customer Liaison with businesses and tenants to facilitate all occupancy needs and requirements. Liaising with building owners, managing agents, and tenants on all asset management activities but especially to lease obligations and building resilience.
  • Support the accounting process related to all CRS transactions/processes for CRS based legal entities.
  • Facilitate on CRS inputs to prepare financials to support Initial Expenditure Plans, project financial tracking and closures including necessary inputs / approvals in CRS system - REMS, REALM & Costar.
  • Providing ad hoc reports to CRS local and regional management.
  • Manages external resources (ie architects, designers, construction crews, etc.) to achieve successful completion of the project.
  • Work with the project team in the development of design criteria with architects and to review and analysis of lease conditions / requirements.
  • Manages projects in the country to ensure timescales, specifications, quality and costs are achieved within approved parameters. Site visit and supervision on a frequent basis to review progress and quality of work, and conformity of specifications.
  • Ensuring all changes in service delivery and volume are covered by change control and verify veracity of change request before submission to governance committee.
  • Assist with real estate site selection for new premises and provide advice to the CRS Country Head on property strategy as required. Inspects and evaluates prospective sites/buildings as part of due diligence exercises.
  • Report to country management on a regular basis and submit written and verbal reports on all aspects of projects Financial Management
  • Establishes and manages the financial expenditure budgets of the project and monitors costs to ensure compliance with planned expenditure. Manage, controls, analyzes, forecasts and reports expense for each project. Prepares budgets and timelines to facilitate the approval of Capital Expenditure Proposals.
  • Support to prepare Requests for Proposals (RFPs) on major projects, vets bids and makes recommendations in line with corporate procedures.
  • Working with our colleagues in Procurement to establish appropriate procurement routes for design and construction work.
  • Utilizes REALM project management software for the overall financial management of the projects.
  • Assist with preparation of annual budget for properties as it relates to projects.
  • Preparing annual budgets for all Asset Management capital works and expenses; monitoring expenditure against plan and preparing variance analysis reports
  • Inventory management of Citi non-technology assets including reporting to local financial control teams and external auditors Risk Management and Compliance
  • Ensure all works undertaken comply with Citi standards and local authority rules and regulations. Ensures compliance with legal, regulatory, safety and environmental issues.
  • Ensure Vendor Management documentation and reporting follows the policies and procedures stipulated on the Citi CRS Desk Top Manual.
  • Disseminating and ensuring implementation of best practice and service innovation initiatives coming from regional partners and service innovation meetings.
  • Key Customer Liaison with businesses and tenants to facilitate and influence all occupancy needs and requirements.
  • Develop, implement, and manage the compliance 'first line of defense' for CRS.

Development Value:
  • Ability to utilize Asset Management experience within the largest financial institution in the world
  • Opportunity to work with individuals from across a wide geographic and culturally diverse environment
  • High level of exposure to senior members of staff from both Citigroup businesses and CRS Region and Division/Global team
  • Opportunity to influence and develop policies and procedures within a large company environment
  • Good career opportunities exist both at home and overseas.
  • Excellent career development and progression within Corporate Realty Services profession in Financial Institution.


  • More than 10 years professional experience in Real Estate/similar corporate Real Estate environment.
  • Strong Analytical skills, experience in financial management and budget control.
  • Strong relationship management skills and good experience in an International Corporate environment.
  • Strong organizational and time management skills and ability to work in fast pace environment.
  • Strong multi-tasking skills with ability to manage and communicate multiple projects.
  • Understanding of Vendor management to ensure best service levels and performance from our supply chain.
  • Good working knowledge of practical Health and Safety within the built environment.
  • Demonstrated knowledge and experience in procurement activity.

  • Excellent vendor management within a partnering environment.
  • Excellent communication skills and fluency in English.
  • Experience in using Microsoft Office software in a business problem solving context.
  • Strong analytical skills. Experience in financial management and budget control.
  • Process Review and implementation.
  • Strategic planning.
  • Relationship Management.

  • Recognized degree in Facilities/Project Management/Engineering, Architectural/Interior Design or Real Estate/ Financial Management.

  • Excellent communications, both written and verbal with an emphasis on the ability to relate to staff, peers and senior management in a relaxed, professional manner
  • Leadership
  • Verbal and written communication skills
  • Planning and organization
  • Team player
  • Managing remotely
  • Time Management and prioritization
  • Negotiation and influencing

Job Family Group:
Corporate Services

Job Family:
Facilities Management

Time Type:
Full time

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