Business Manager, Cash Management

Standard Chartered Bank
Singapore, Singapore
15 Nov 2022
25 Nov 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Role Responsibilities
To support Global Cash business in Transaction Banking in delivering business requirements and results globally.
The role is focused on driving business performance / results through
  • facilitating the implementation of Bank-wide and TB initiatives
  • supporting discussions and decision-making at various forums / committees
  • delivering efficiency, change, and business performance agendas.
  • Assist with strategic planning including the development and production of strategic plans, management business reviews, performance updates, and associated research, analysis, and presentation.
  • Drive alignment of objectives and scorecard metrics to strategic goals.
  • Track deliverables to ensure completion of goals and targets across Cash.
  • Support the implementation of NWoW across Cash, and in alignment with the broader CCIB model and approach.
  • Oversight of the Cost for the cash business, including tracking of HC movement, cash business cost centre management, plus assistance with hiring approvals.
  • Lead, develop, implement, and track business initiatives / projects.
  • Support the design, review, and roll-out of scorecards including the assessment of relevant / applicable metrics, and the coordination of the target setting process for business and individual scorecards.
  • Coordinate and support business engagements with other teams / partners in the Bank and external parties (i.e. consultants, vendors, auditors, regulators, clients, media / publications, etc).
  • Facilitate both internal and external communication (e.g. business update, appointments, team calls, town halls, press release, Bridge, media interviews) as well as brand / marketing related activities (e.g., client events, industry / proprietary forums, etc).
  • Lead the work to drive culture improvement across Cash, with focus on D&I, recognition, work / life balance and training.
  • Continuously improve business management efficiency by simplifying and standardizing operational processes and procedures.
  • Identify and implement best practices in resources and processes, ensuring consistency and relevancy.
  • Support implementation of initiatives that will deliver upon the strategic objectives of Cash as well as materially improve Cash financial and operational efficiency.
  • Work with business and infrastructure stakeholders to identify and prioritise systems enhancements, and associated business cases and investments.
  • Manage delegated authorities, systems access approvals and client portfolio tagging, clean up and governance.
People and Talent
  • Support the delivery of management information to meet the needs of business and assist in talent management, P3 process, learning and development initiatives such as training workshops, learning curriculums, staff surveys, certification programs, etc.
  • Organise / coordinate business meetings and escalations with stakeholders and support functions (eg. MBR, Cash Deal Review, Offsite, Product Forums etc).
  • Prepare reports, presentations, papers, and review material to support discussions and decision making at various forums (e.g. TBMT / CCIBMT/ ALCO / NPMOC, etc).
Regulatory and Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the business management function to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
  • Global Head of Cash
  • Cash COO
  • Cash Product Heads
  • UM Heads
  • TB COO
Other Responsibilities
  • Pick up ad hoc presentations / related work as requested by the Cash COO, or wider Cash / TB / CCIB stakeholders.
  • Embed Here for good and Group's brand and values.
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
  • 8+ years of experience in Banking Industry
  • Bachelor's degree level or equivalent experience.
  • Stakeholder Management
  • Presentation skills
  • Problem solving skills
  • Experience in Cash Products
Role Specific Technical Competencies
  • Effective Communications
  • Budget Management
  • Business Analytics
  • Operational Functions
  • Planning: Tactical, Strategic
  • Relationship Management
  • Influencing Through Expertise
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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