R0211063 International Private Bank - Client Service Executive, SEA, Associate

Deutsche Bank
Singapore, Singapore
15 Nov 2022
15 Dec 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Details of the Division and Team:

Deutsche Bank's Wealth Management business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits

The business are looking for a Client Service Executive to support the Relationship Managers (RMs) and Investment Managers (IMs) in the day to day servicing of clients through processing transactions, resolving account/payment problems and providing all round operational support. The role will sit in a centralized team reporting to a local manager.

You can expect:
  • Flexible benefits plan including virtual doctor consultation services
  • Comprehensive leave benefits
  • Gender Neutral Parental Leave
  • Flexible working arrangements
  • 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:
  • Support Private Banker to provide excellent service to high net-worth clients so as to achieve client retention, and be able to handle daily business-as-usual tasks within the desk and market
  • Understanding of all desk administration and ability to manage the meetings and travel arrangements of Private Bankers
  • Understand client requirements and assist Private Bankers in daily maintenance of account relationships
  • Act as the client key interface over initiation of clients' instructions, monitor funds for payment, prepare clients' fax instructions, forms and loan disbursement instruction
  • Ability to understand issues and appropriately escalate to Management in a timely fashion
  • Develop good understanding of the governing regulatory framework, including but not limited to applicable confidentiality/secrecy/data protection regulations and cross border rules where relevant.

Your skills and experience:
  • At least 3 years of relevant client service executive or sales support experience to the relationship managers at Associate level
  • Working experience from the Private Banking or Wealth Management business is a must.
  • Strong team player, also able to meet tight deadlines and multi-task
  • Self-motivated and goal orientated and a 'can do' personality, who is able to work in a high paced environment
  • Fluent (written and oral) in English
  • Meticulous, methodical and concise, with a strong attention to detail, coupled with a good sense of integrity.
  • Relevant local licenses and qualifications such as CACS is a must

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirement applies.

How we'll support you:
  • Flexible working to assist you balance your personal priorities
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • Training and development to help you excel in your career