Analyst, Online Equity Support, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Liaise with customers on Account Opening Matters including enquiries and follow-up on incompleteness of forms.
• Educate customers on Trading and Settlement Related issues including follow up outstanding payments, short selling and SGX /CPF Board appeals.
• Asset Creation and Maintenance of tradable stocks in Backend system.
• Maintenance of Customers Accounts including FATCA, CRS, KYC and trading eligibility.
• Execution of new Products and Services including web features launch.
• Investigate Trade and Settlement and Web features dispute and representing in FIDReC matters.

Requirements

• Bachelors Degree
• Proficient in Microsoft office e.g., Excel, Words, PowerPoint.
• Good communications and interpersonal skills.
• Good team player.
• Work independently and meticulous.
• Good understanding in Trading and Settlement knowledge
• Experiences in Account opening enquiries & Settlement Issues will be an advantage

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.