Vice President - Project and production support SME - Global Banking Operations

Bank of America Corporation
Singapore, Singapore
18 Nov 2022
18 Dec 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Job Description:
Your background
  • University graduate with recognized professional degree preferable.
  • At least 5-7 years solid project management and change management experience in banking payments and related systems.
  • Strong business and technical knowledge of Asia/Global Clearing Systems including high-value and low-value payment, SWIFT, Cross-border International Transfer, FX/MM, Sanctions, Anti-Money Laundering and APAC country regulatory payment standards.
  • Good analytical, communication and presentation skills.
  • Proficient in PC knowledge such as Microsoft Excel, Word and PowerPoint and etc.
  • Understanding / knowledge of emerging Payment channels / technologies

What you can expect

This is a role within the team, Project and production support SME, Asia, whose roles and responsibilities are as follow:
Drive payment operation projects in the region. Rollout and implement payment solutions across APAC branches; identify any branch specific additions and requirements. Act as a regional point of contact for payment operations, risks and controls.

Provide production support and act as SME to provide consultancy for payment operations regionally and provide post implementation project support.

What you will do
  • Acts as the Project Lead to provide support and business consultancy for regional / global payment projects
  • Partner with product management , change management, technology team and other relevant business partners to provide support for project implementation including defining project scope, business requirements, analysis process , UAT/regression testing etc. in order to meet business requirements and also align with banking operations policies and compliance standards.
  • Provide support and oversight for Asia branches to prepare test plans, test scripts to ensure all test cases are covered to meet business needs.
  • Closely monitor the process of all UAT and Regression testing to ensure the progress is followed within the planned schedule. Take remediated actions immediately to minimize impact. Escalate to senior management if required.
  • Provide production support and act as SME to provide consultancy for payment operations regionally and provide post implementation project support and analysis on production issues and queries.
  • Support operations team in production on regular maintenance and provide management reports on production behavior

About Bank of America

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the world

Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region's leading financial services companies.