AVP, Team Lead, Usage & Partnerships, Payments & Platforms, Consumer Banking Group

DBS Bank Limited
Singapore, Singapore
22 Nov 2022
22 Dec 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Our team works with partners across industries to give our customers a compelling reason to use our payment methods in Singapore. The P2 Usage & Partnerships team is made up of curious, tough, quick-witted and entrepreneurial people who enjoys working in a fun-loving, fast-paced and dynamic environment.

We're looking for someone who networks, makes connections, builds relationships, and pursues opportunities. The ideal candidate is a motivated, focused, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers with the ability to think strategically.

  • Drive the business value forecast, analysis and partnerships negotiations.
  • Define and execute activities according to our business priorities.
  • Collaborate with other teams to promote bank's offerings (i.e. Product, Acquisition, Portfolio, Paylah!, Merchant Business, Corporate Banking, Banca, Rewards etc)
  • Partner with other stakeholder teams across business units (i.e., Marketing, Customer Experience Call Centre, Platform Management, Digital engagement) to achieve business & customer outcomes effectively & efficiently.
  • Coach the team, track staff performance and report metrics
  • Work with Line Manager to develop long-term strategic initiatives.
  • Maintain and share professional knowledge through education, networking, events, and presentations.
  • Manage both our existing partners and develop new business opportunities in key merchant categories, projects & initiatives.
  • Drive usage through partnerships, instalment growth, develop value proposition with customer & business outcomes in mind.
  • Identify trends and customer needs, building an appropriate sales pipeline in accordance with targets.
  • Take a lead role in the assessment, development of proposals and presentations & negotiations for new business materials to create and nurture business opportunities and partnerships.
  • Guide a team of high performers to achieve business & customer outcomes.
Skills and Qualifications
  • Strong communication and collaboration skills, and ability to work effectively in a complex multiple stakeholders' organization.
  • Strong analytical skills and ability to collect and analyze data, establish facts, and make recommendations or decisions using data.
  • Outstanding poise in a fast-paced business environment
  • Proficiency with data analysis, forecasting, and budgeting
  • Proven ability to plan and manage resources
  • Bachelor's degree in business or management
Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.