Specialist, Lifestyle Claims - HSBC Life

Singapore, Singapore
24 Nov 2022
01 Dec 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank.

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Specialist, Lifestyle Claims.

Principal Responsibilities
  • Responsible for all General Insurance Claims as designated by the Claims Manager
  • Advise policyholders, claimants and intermediaries on claims related matters
  • Initiate investigation and settlement processes
  • Liaise with loss adjuster, investigator & lawyer to ensure claim is processed promptly
  • Perform analysis on claims and losses
  • Authorization of reserves and payments within assigned authority limits (SGD TBA) for reserving and payments
  • Initiate claim recovery (if any), update 'H' screen in AS400 and forward to Recovery Team to following up
  • Provide support to Manager and Management on ad hoc assignment/ project as designated by the Claims Manager
  • Where appropriate Provide guidance and training to Executive assistant and Admin Assistant

  • Diploma in any discipline, with relevant insurance certifications
  • 3 years of relevant working experience in the General Insurance sector, preferably with experience in handling Travel, Personal Accident, Property, Public Liability and WICA Claims
  • Strong verbal and written communication skills
  • Good knowledge of local legislations
  • Independent and a fast leaner, ability to grasp processes and system quickly
  • Proven track record to work effectively and independently
  • Customer oriented and a team player
To be considered for this role, the relevant rights to work in Singapore is required.

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited
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