AVP/Senior Associate, Specialist, Ecosystem and Marketplace, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Business Development. Leverage on data driven operating model (DDOM) to identify gaps and seek out new business opportunities
• Build up marketing, branding and communication tools to increase saliency and visibility ofmarketplace
• Develop and execute plans to meet all financial performance metrics and key outcome on the value map
• Partnership management. Harness existing ecosystem partners to strengthen value proposition and achieve joint business outcomes
• Design and implement campaigns/experiments to drive awareness and increase travel marketplace footfall and drive conversion of core banking products
• Develop initiatives to ensure seamless and smooth customer journey and embed DBS banking services and products in an intuitive and invisible manner
• Define business requirements for platform enhancements and participate in User Acceptance Testing (UAT) along with processes and documentation
• Adopt an agile mindset to address ad-hoc tasks that may arise

Requirements

• University degree with minimum 5 years of relevant working experience
• Possesses good understanding of consumer banking business, products, and services
• Self-motivated individual with strong sense of ownership and accountability.
• Possess excellent communication skills with a positive attitude
• Ability to analyze business problems, identify key issues and come up with creative solutions
• Adept at stakeholder management
• Passionate about delivering best-of-class capabilities, including producing seamless and superior customer experience and engagement
• Have a strong customer-centric mindset and good understanding of customer journeys

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements