Director, CFCC Policy

The Role Responsibilities
This is a role within the Conduct, Financial Crime and Compliance (CFCC) Framework and Policies team. Responsible for implementing the Policy and Coverage target end-state, and ensuring consistency in approach, design, and overall pipeline for CFCC policies.
The core purpose of the role will be to

• Facilitate the re-design and transformation of the CFCC Policy and Standards portfolio to enable highest standards of compliance, and client connectivity.
• Implement the Policy and Coverage target-end state, working closely with CFCC Policy Owners and Head, Regulatory Change Team.
• Establish the end-to-end approach to CFCC policies including engagement protocols with Policy and Standard Owners in CFCC, and ERMF team.
• Fortify regulatory conduct and sustainability considerations in Policies and Standards, enabling local decision making and empowering first line, with greater stakeholder trust as a source of competitive advantage.
• Enable holistic risk management supporting implementation of stronger, rationalised controls, across different risk-areas by driving greater first-line ownership.
• Contribute to overall policy and standard upliftment for non-financial risks.
• The role will need to drive the simplification and delivery agenda as under the responsibilities of the Executive Director, CFCC Policy. This includes supporting and contributing to the transformation agenda in CFCC and across our three lines of defence as needed in agile initiatives with the aim of driving value across our Businesses, Functions, Regions and Countries.
• Approach to discharge of accountabilities and responsibilities must be aligned to the transformation of the CFCC function and second line of defence as being taken forwards in the Risk & CFCC Productivity Programme. This role is expected to champion nWOW ("new Ways of Working") through effective agile advocacy, leadership and delivery.

Strategy

• Simplify the operating model CFCC Policies and Standards through the implementation of the Policy and Coverage target state.
• Embed, as appropriate, relevant regulatory and industry practices in elements of the framework.
• Drive linkage of CFCC Policies and Standards to regulations, regulatory expectations, and regulatory commitments.
• Contribute to the development of the Group's strategic plans and alignment with risk appetite.
• Contribute to the development of the function's vision and purpose.

Business

• Drive consistency and best practices across CFCC-owned policies & standards. This would include establishing a consistent set of CFCC Policy related processes across CFCC Policy and Standard Owners.
• Work closely with the CFCC Frameworks team and contribute to the development of the CFCC Risk Type Frameworks under which all CFCC policies will sit.
• Optimise stakeholder experiences through more efficient CFCC Policies and Standards pipeline processes and consistent delivery of Policy management advice.
• Facilitate business enablement through effective Policies and Standards, so that good conduct and compliance become a strategic advantage.
• Responsibility does not extend to the management of stakeholders or day to day engagement with the Businesses. That responsibility sits with the relevant CCO.

Processes

• Collaborate with Policy Owners to provide oversight on policy effectiveness and enable more effective and efficient cascade of CFCC policies and standards to Country CFCC and 1LoD.
• Provide oversight on CFCC Policy Owner compliance with Framework and Policy Governance Standards.
• Maintain a consolidated view of CFCC policies and standards pipelines i.e., renewal, consultation and implementation pipelines.
• Single point of Contact for ERM and 1LoD in respect of CFCC Policy and Standard pipelines. This will include taking on the role of 'traffic warden' to smoothen pipeline processes.
• Manage annual Policy Effectiveness Review for CFCC policies.
• Provide oversight and challenge on the implementation of Policy and Coverage target state.
• Provide direction to offshore Framework and Policy team in Bangalore to drive more efficient support to CFCC Policy team and CFCC Policy/Standard Owners.
• Responsibility does not extend to the creation or administration of IT systems or data bases required for Processes as a systems business owner. That responsibility sits with the COO, Risk & CFCC.

MI & Performance Management

• Collaborate with Policy Owners to define MI required to enable discharge of Policy Owner responsibilities, including propose relevant MI to Policy Owners to enable monitoring of Policy and Standard effectiveness.
• Drive discipline and rigour on the use of MI to monitor Policy and Standard effectiveness, including review relevant MI and act as necessary to discharge responsibilities.
• Prepare analysis reports as required.
• Responsibility does not extend to the creation of management information, dashboards or reporting for CFCC Policies.

People and Talent

• Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Contribute to instilling an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
• Role-model good conduct and exemplify Here for Good culture and the Group Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Group. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Provide on-going training and development, as appropriate, to ensure that offshore team members are competent, suitably skilled and qualified for their roles.

Risk Management

• Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated to management and through the relevant committees, including escalate material gaps in CFCC Policies and Standards to the Policy Council as appropriate.
• Ensure the proactive and timely dissemination of policy best practices and associated risks to CFCC Policy and Standards Owners.
• Proactively, and collaboratively engage with the Regulatory Change Team to drive linkage from regulations, regulatory commitments and regulatory expectation to CFCC Policies and Standards.
• Collaborate with Policy and Standard Owners to update/escalate to the CFCC Policy Council on material changes and positions taken in CFCC-owned Policies, including issues relating to regulatory interpretation and Group risk appetite.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Group. This includes understanding and ensuring compliance with, in the letter and the spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve relevant risk matters.
• Lead on relevant CFCC Outreach priorities.

Key Stakeholders

• CFCC Risk Owners and Policy Owners
• 1LoD teams
• Regional CFCC Governance teams
• Business and Functions coverage teams in CFCC
• ERM Framework and Policy team
• Regulatory Change Team
• Risk and CFCC Productivity
• Risk & Compliance COO
• Group Operational Risk

Our Ideal Candidate

• 10+ years of experience in Policy and compliance governance role
• Ability to provide direction and leadership; able to deal with uncertainty.
• Knowledge of regulatory reporting thematic regulatory expectations.
• Understanding of agile ways of working and delivering transformation.
• Understanding of automation and digitisation technology capabilities.
• Strong interpersonal, relationship building, and influencing abilities.
• Ability to collaborate and work dynamically across a broad range of stakeholders.
• Ability to manage geographically dispersed stakeholder base with multi-cultural awareness and sensitivity.
• Highly disciplined and structured with an outcome orientated mindset and approach.
• Sound judgement on risk framework and standards matters.
• Exemplary integrity, ethics, independent and resilience.

Role Specific Technical Competencies

• CFCC Management- Business Acumen
• CFCC Management- Business Ethics
• CFCC Management- Cross-functional Collaboration
• CFCC Management- Organisational Governance
• CFCC Management- Manage Change
• CFCC Management- CFCC Policies and Standards
• CFCC Management- CFCC Risk Type Advisory
• CFCC Management- Risk Assessment
• CFCC Management- Effective Communication
• CFCC Management- Regulatory Environment - Financial Services

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Be better together, we can be ourselves, be inclusive, see more good in others and work collectively to build for the long term.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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