SVP/VP, Business Learning Partner, Tech & Ops, Group Human Resources

DBS Bank Limited
Singapore, Singapore
19 Jan 2023
18 Feb 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Business Function
Group Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS continues to be a competitive employer in Asia. With a well-established team of HR partners, we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organisation by empowering and engaging our employees. Because we believe that banking is about people.

Role Summary

DBS is fast becoming a tech firm and the key functions that drive this transformation are Tech & Ops and the Transformation Group. We are looking for a seasoned L&D professional who wants to leverage on his/her experience and skills to make an impact in a bank at the forefront of digitalisation and technology. The business environment is fast-paced and the business is highly attuned to tech trends - providing an unique opportunity for candidates with the right skills, experience, passion and aspiration.

  • Design, implement and maintain innovative DBS Academy solutions which align functional knowledge, processes and policies to support business strategy
  • Partner with internal stakeholders to drive learning agenda/roadmaps or strategic programmes through Learning Councils, Human Capital Councils
  • Conduct learning needs analysis and execute learning roadmap/priority programs adoption through proactive interactions with internal stakeholders
  • Continually evaluate/assess impact, effectiveness and benefits of curriculum programs related to training delivery, content, methods and participants' or senior management feedback
  • Drive flawless execution of curriculum to create a joyful client experience
  • Represent DBS Academy to stakeholders through clear and concise, client-oriented communication
  • Identify, evaluate and deliver appropriate learning interventions to internal stakeholders through the use of stand-up facilitation, in-house resources and/or external consultants/vendors where appropriate
  • Ensure all areas of work comply with internal controls, audit and regulatory requirements
  • Build trusting partnerships with Business Stakeholders, Business Human Resource Relationship Managers, Talent Acquisition Team, Training Admin Team and external vendors/partners
  • Lead change via groupwide HR squads and business projects and initiatives
  • Excellent inter-personal and relationship building skills, strategic, able to lead a conversation and provide customer centric approach to influence and/or assist GMC stakeholders
  • Experience in change management, leading learning projects or programmes across multiple stakeholders, with multiple deliverables and multi-year timelines
  • Degree holder with >10 years of Learning & Development experience in the financial industry preferred
  • Effective team player with strong influencing & negotiation skills and able to work with matrix reporting and highly complex organisation
  • Able to provide independent and objective advice to key internal stakeholders as needed
  • Able to manage programme design and has strong stand-up delivery/facilitation experience
  • Excellent working attitude with strong work ethics and commitment to meeting deadlines
  • Ability to represent quantitative information in a visual form that facilitates effective decision making
  • Possess proficient verbal and writing skills
  • Possesses a growth mindset, is agile and adaptable and willing to learn from lessons learnt
  • Experience in vendor negotiations and management will be advantageous
  • Professional certifications such as Facilitation, Executive Coaching etc will be advantageous
Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.