Analyst, Generalist, Wealth Management Operations, Consumer Banking Ops, Technology & Operations

Employer
DBS Bank Limited
Location
Singapore, Singapore
Salary
Competitive
Posted
20 Jan 2023
Closes
19 Feb 2023
Ref
18515187
Job Function
Operations
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities
  • Documentation review for client onboarding and static data maintenance and transactions documents.
  • Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action.
  • Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA.
  • Generate and follow through with various reports (eg: daily & exception reporting, aging etc.)
  • To support and deliver team KPI and objectives.
  • Handling various duties & ad-hoc project assigned to the team.
  • Accurate and timely execution of service requests / clients' instructions on Account Opening matters, static maintenance updates in Avaloq and CMCP systems.
  • Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions.
  • Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead.
Requirements:
  • Degree holder
  • Working experience in a banking environment
  • Basic knowledge of banking operation, accounting opening, client's data processing and updating
Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.