Director, Relationship Manager

Standard Chartered Bank
Singapore, Singapore
24 Jan 2023
29 Jan 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
The Role Responsibilities
  • Drive the relationship of a portfolio of North Asia (Chinese and Taiwanese) corporate clients in Singapore for Global Subsidiaries Singapore.
  • Current year revenue of USD8m, covering a portfolio of ~20-30 client groups.
  • Provide strategic client direction for and collaborate with product partners.
  • Support the delivery of GS SG CN corridor budgets and strategic initiatives.
  • Maintain strong risk management culture.
  • Ensure assigned client portfolio carried out is in line with Group / Regional / Country CCIB strategy. Position the bank with clients as experts in country and our network.
  • Own and deliver the budget for the China corridor portfolio.
  • Deliver on metrics in the performance scorecard.
  • Deepen, broaden and grow client relationships through delivering the network.
  • Communicate any risks to delivery of business outcome and highlight any actions which can be taken to manage risks.
  • Support both domestic Singapore and potential regional engagements.
  • Establish and develop the culture of collaboration across teams, improving communication between the business and support functions to achieve business efficiency.
People & Talent
  • Be able to coach and develop talents in the wider teams.
Risk Management
  • Participate and comment on any areas that may give rise to operational concerns.
  • Ensure risk issues with either Risk or Compliance in the client portfolio are discussed and addressed timely.
  • Active leadership and effective ground level led execution in GSAM and EA management as leadership and speed of response are critical in protecting the interests of the Bank.
  • Ensure that support is provided on all audit and compliance findings and action plans to facilitate resolution in a timely manner and to encourage the continual improvement of processes and procedures.
Key stakeholders

  • Engage with product partners within the region and globally to ensure breadth and depth of client coverage and deepening.
  • Engage with Client Managers on relevant client account management activities.
  • Consult with senior stakeholders in Risk and Legal & Compliance to ensure that the assigned client portfolio remains credit worthy and within the policies of the bank.
  • Designated point of contact with China corridor clients, acting as a trusted advisor/value added partner to clients.
Peers in the CCIB Client Coverage.
Our Ideal Candidate
  • 10+ years of relevant relationship management experience covering North Asia-based clients (predominantly Chinese corporates).
  • Strong knowledge of legal, economic, and regulatory environment in China and Singapore as well as other key trading corridors.
  • Credit trained.
  • Proposal management and delivery skills and a good question-asker.
  • Multi-cultural awareness and sensitivity with an understanding of cultural, ethnic, and religious market conditions to translate strategy into effective local operations.
  • Risk management experience.
  • Strong analytical and problem-solving skills.
  • Mandarin language would be advantageous as the scope of the role will be to work on clients from predominantly in the North Asia-based market (predominantly Chinese & Taiwanese corporates).
Role Specific Technical Competencies
  • Relationship management.
  • Credit management.
  • Risk management.
  • Strong knowledge of legal, economic, and regulatory environment
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website
  • You need to sign in to save