Team Lead, Assistant Relationship Manager, Private Bank

Some of the key responsibilities will include:

• Lead a team of Assistant Relationship Managers (ARM) by providing training, mentorship and guidance
• Ensure the team adhere to internal and external regulations and policies at all times
• Timely monitoring and completion of various remediation tasks
• Proactively review and enhance processing workflow to achieve improvement in operational efficiency, and servicing quality
• Ensure staff distribution across the teams are in good strength and capacity to meet the fluctuation in work volume, coverage for leave and work emergencies
• Investigate and provide resolution on queries and ensure proper closure on issues raised
• Responsible for management reports for Front Office teams and the Business Managers
• Provide guidance and support to front office for ensuring compliance with the Operational risk framework, policies, procedures and guidelines
• Coordinate and support in various Front office activities (e.g. Business continuity, reporting and administrative matters)

To be eligible for this role you will require:

• Minimum 5-8 years of relevant experience in similar capacity from private client/private wealth segment

• Experienced in leading a team

• Bachelor degree or diploma from reputable institutions
• Excellent interpersonal, communication and client interfacing skills

• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• CACS certified preferred, not compulsory

Please contact Kelly Phun by emailing your cv directly in word format with job reference no. Jo0000008453 to frontoffice@theedgepartnership.com

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days we regret to inform you that your application for this position was unsuccessful.

EA License Number: 16S8131
Recruiter Licence Number: R1219710