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Relationship Manager - Asset Management

Employer
Funds Partnership Asia, EA Licence No: 15C7420
Location
Singapore, Singapore
Salary
S$90k onwards
Closing date
Apr 11, 2023

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Job Function
Other
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
Are you looking for a team to grow with a good pace of progression? A company that looks out for its' employees and have awesome working culture!

About the team:
  • The Client Services team covers clients across Asia.
  • As a Relationship Manager ("RM"), you will be responsible for proactively managing a portfolio of clients


Role and Responsibility:
  • Establish professional relationships with clients and other key internal/external parties as required
  • Drive strategic communication with clients and negotiate service level agreements (SLA)
  • Good communicator with various business functions, operational and support teams to promote effective internal communication
  • To understand clients' technology, operational infrastructure, structure and business vision
  • To identify opportunities to expand existing relationship by cross-selling additional products/services
  • Monitor and manage client SLAs and operational deliverables and review client profitability & accounts receivables and address negative trends
  • Review risk logs and support, co-ordinate and communicate incident resolution as necessary
  • Participate and organize operational due diligence reviews and client visits
  • Compile periodic board reports, Key Performance Indicators and scorecards for clients
  • To carry out periodic risk assessments and peer reviews of clients
  • To maintain client status, commentary and client updates on internal CRM tools

About You:
  • Ideally 7+ years related work experience in the financial serviced industry with 2+ years formal people management/ leadership experience

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