FO Trading Application Support Analyst
- Employer
- Maltem Consulting
- Location
- Singapore, Singapore
- Salary
- 1
- Posted
- 02 Mar 2023
- Closes
- 29 Mar 2023
- Ref
- 18743928
- Job Function
- Commodities
- Industry Sector
- Finance - General
- Employment Type
- Full Time
- Education
- Bachelors
FO Trading Application Support Analyst
Role / Key responsibilities
The main missions are :
Main activities :
The main responsibilities are:
Qualifications
Role / Key responsibilities
The main missions are :
- Ensure system stability and run continuity for the full system (services, batches, etc... running in Europe or Singapore)
- Administrating vendor-based trading platform (Accesses, Order Routing, Limits, Broker connections, etc.)
- Provide support to the users on the application perimeter: Pre-trade/Pricing - Trade Life Cycle - Post Trade/Greeks/V@r/Valo.
- Share relevant information with support and development teams in Paris & Brussels
Main activities :
The main responsibilities are:
- Production monitoring
- Monitor the global IT platform and execute the associated action when alerts are raised.
- Process (analyze, solve, document) incidents.
- Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)
- Maintain monitoring systems and continuously share ideas to improve its effectiveness.
- Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)
- Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover
- Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures
- Support to users
- Process local user support requests (configurations, assistance,...)
- Collect regularly user feed-backs on system Run Quality and share it with development teams
- Transversal
- Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority,...
- Self-organize continuous learning on the IS systems and landscape
- Manage the IT part of the Singapore Business Continuity Plan
- Share improvement ideas with Business Analyst
Qualifications
- University degree in IT Engineering or Mathematics.
- 2-6 years relevant experience in IT trading Environment
- Experience and knowledge about Trading and/or portfolio management processes. Derivatives Commodities is a plus.
- Behavioral and social skills
- Interactive behavior : Active Listening and communication skills
- Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation
- Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability
- Technical and functional skills
- Understanding of Trading Environment.
- First experience in live monitoring and application support of large IT systems
- Good technical knowledge on Windows environment
- SQL skill
- Good Scripting skills