Loan Operations Analyst

Loan Operations Analyst

Singapore

As a Barclays Loan Operations Analyst this is an exciting time to join the Wholesale Lending Transaction Cycle area, who are part of CIB Operations. Liaising and interacting directly with internal and external clients and attending client service review calls to represent Loan Operations is just part of the role. This is your chance to showcase your innovation for improvement to service delivery with focus on efficient operational processes and robust control environment.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

Working Flexibly

We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We're flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month, or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally can request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?

• Managing the control environment effectively by employing appropriate governance of Risk, Control and Performance Indicators
• Guaranteeing financial and operational performance ideas are met by driving strong risk management/automation/efficiency
• Maintaining excellent relationships within Wholesale Lending, wider business partners and internal/external stakeholders
• Liaising and interacting directly with internal and external clients and attending client service review calls to represent Loan Operations where required
• Partnering with Global Organization to track and drive change within the organization's infrastructure and perform detailed analysis on client operational issues
• Understanding the Diffusing, escalating, and resolving escalation issues in a timely manner
• Ensuring all operational risks are understood with adequate controls implemented, risks mitigated, and processes/procedures are compliant with regulatory and conduct standards
• Supporting a culture of continuous improvement and innovation focused on driving transformation and digitisation agenda within the department

What we're looking for:

• Excellent communications skills, confident with the ability to communicate and negotiate at all levels
• Excellent analytical skills and evaluative judgement with a high level of accuracy and attention to detail
• Excellent prioritisation time management skills: ability to multi-task and prioritise workload in a high-pressured environment
• Highly flexible, resilient, and adaptable to change

Skills that will help you in the role:

• Significant years of Loan Operations Experience in investment banking and corporate banking businesses, Reconciliations, Facility Agreements and Loan Booking of risk and controls
• Proven experience in a large-scale Operational environment
• Understanding of recent market changes with regards to Risk Free Rates
• Familiarity with IT systems across the Lending ecosystem including Intellimatch, Delphi, INFoRM, ACBS, Loan IQ, GBS and any other appropriate platforms / applications

Where will you be working?

Our office is located in Marina Bay Financial Centre, which has been carefully crafted into a "city in a garden". Overlooking the scenic skyline along the Marina Bay waterfront, the green spaces and rooftop terraces have been designed to optimise employee well-being. The centre provides an integrated live-work-play development, surrounded by shops, restaurants, gyms and an alfresco dining area. Our convenient office location means you're just a 5-minute walk from the nearest MRT station.