Martech Capabilities and Data Analysis Implementation

Global wealth continues to grow worldwide at an unprecedented pace. Citi's global footprint and ability to service clients holistically position us to become an industry leader in wealth. The recent formation of Citi Global Wealth (CGW) as Division of Citi, with over 8,000 employees, has drawn together insights, experience, and assets from across the Global Consumer Bank, the Private Bank, and the broader Institutional Clients Group. CGW is a division of Citi focused on serving the needs of clients across the entire wealth spectrum delivered via tailored offerings across Citigold, Citi Private Client, and Citi Private Bank brands.

By building on the combined strengths of Citi business divisions, CGW will transform the way we serve clients across the wealth spectrum to deliver the full range of high tech and high touch capabilities Citi can offer and ultimately help them achieve their goals.

Citi Global Wealth will be relentlessly focused on our clients from emerging wealth to ultra-high net worth - whether it's access to investment opportunities and advice, tools and analytics, a focus on environmental, social and governance concerns or more engaging digital experiences.

In Asia Citi Global Wealth, combines the Citi Private Bank and the Consumer Wealth organization, including the International Personal Bank, into a single platform to serve our clients.

Responsibilities:

• Configure campaigns based within existing MarTech stack including but not limited to traits, segments and destination setup in Adobe Audience Manager, A/B test configuration within Adobe Target, deep linking configuration within AppsFlyer. As the subject matter in the tools, ensure most optimal configuration, enable governance within the tools (naming conventions, hierarchy of campaigns etc.), troubleshoot and resolve complex campaign cases
• Ensure compliances with procedure issued against the tools (AAM, AT, AppsFlyer procedures), release, maintain, and update JIRA forms and approval flow for campaign requisition
• Develop and execute training program to educated marketers on the available capabilities, including mut not limited to Adobe training and certification program, MarTech day
• Leverage digital analytics to identify patterns, insights, and trends across web and mobile journeys. Based on gathered data, come up with hypothesis, which can lead to sales growth. Proactively suggests markets on the tools they should be using to enable campaign efficiency (e.g targeted campaign with Adobe Audience Manager versus untargeted campaign, optimization lf the landing page leveraging Adobe Target versus no optimization on the page, deeplinking and campaign tracking using AppsFlyer versus no deeplinking or tracking)

Qualifications:

• Hands on experience in using and setting up campaigns within Adobe Audience Manager, Adobe Target, AppsFlyer
• Adobe Analytics Business practitioner certification is preferred
• Digital analytics and Test & Learn background.
• Familiar with Tableau, Jira, Confluence.
• Excellent analytical skills and demonstrated ability to aggregate, analyze available information, make reasonable assumptions, and draw meaningful conclusions.
• Demonstrated ability to deliver results that is timely, relevant and effective, and strong people and project management skills
• Be comfortable with getting into and working on detailed plans to drive speed of execution while staying focused on quality and sustenance of output
• Exemplary leadership skills to be able to lead, influence and partner with teams across the organization

Education:

• Bachelor's/University degree, Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:
Marketing

Job Family:
Digital & Social Media Marketing

Time Type:
Full time

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