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Director, Group Deposits

Employer
Standard Chartered Bank
Location
Singapore, Singapore
Salary
Competitive
Closing date
Apr 8, 2023

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Job Function
Banking
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
The Role Responsibilities
Role Description
  • Part of the group CPBB deposits product team based in Singapore reporting into the Global CPBB Deposit Head.
  • Support global deposit head in shaping the CPBB deposit strategy with implementation roadmap and targeted outcomes & KPIs.
  • Lead new product development, enhancement of existing products/features and product management for deposits in line with the overall group retail deposit products & segment strategy.
  • Own end-to-end delivery of key Deposits initiatives with a focus on Product Innovation, Digital Journeys and Pricing Optimization, with the aim to ensure delivery of capabilities within budgets/timelines while ensuring the best in class client experience
  • Monetize capabilities and develop analytics to track performance
  • Drive product and journey standardization for retail deposits globally
  • Responsible for deposit product management, associated processes, and governance.
  • Deliver above working closely with various stakeholders in country, region & group.
  • Provide timely and key information around business performance, key risks & mitigating actions and regulatory mandates & updates to senior stakeholders.
Key Responsibilities
  • Support shaping of the Strategy along with detailed implementation roadmap
  • As a key member of the group CPBB deposits product team play a leading and proactive role in shaping the CPBB deposits strategy with a clear implementation roadmap, articulation of what is required to make this happen and what are the expected outcomes both financial & non-financial.
  • Support the Global heads to get the strategy & execution plan agreed with country, regions and Group MT.
  • Have an updated detailed execution plan and tracking of the plan with periodic updates to senior CPBB management team.
  • Design & Implement Market leading Deposit Product, Pricing & Digital Customer Journeys
  • In collaboration with countries, external partners and industry information design market leading products, pricing capabilities & digital customer journeys in CPBB deposits space.
  • Build the business case for the initiatives and provide a pitch with details with high degree of conviction to get it approved for investment & execution.
  • Lead the execution of the initiatives in an agile environment as product exert and as a Product Owner.
  • With deep knowledge of agile principles, own the vision of the Deposits squad and hold accountability for defining and delivering on the Objectives and Key Results (OKRs) of that squad; including.
o Defining end-to-end requirements, making sure they are complete, integral and consistent.
o Building and prioritizing Squad backlog in terms of user stories to achieve business goals; Continuously keeping the backlog up to date.
o Managing relationships and synchronizing Technology colleagues with the Hive Lead, Chapter Lead and other Product Owners in cross-squads responsible for related products to align on roadmaps, priorities and dependencies.
  • Ensure high degree of stakeholder management to enable all requirements and deliverables are correctly understood, planning is up to date, priorities are reaffirmed, and stakeholder expectations are appropriately managed.
  • Work with markets for monetization of the capabilities, helping to increase the bank's customer base and product adoption
  • Develop, deploy and track key success metrics, both P&L based and client satisfaction linked.
Business & Performance management
  • Work along with group analytics & finance team to Build / enhance the existing analytics framework, dashboards, MIS & reports to ensure deep insights into the levers driving the CPBB deposit business.
  • Articulate analytics outcome with should lead to key tangible actions that impact the customers, business growth and financial outcome.
  • Proactive performance management with close contact and co-ordination with countries to highlight what is going well & can do more and what is not going as per the plan & needs improvement.
  • Based on the business trajectory and upcoming initiatives along with group finance have a ongoing forecast view with risks & opportunities.
  • Have a deep understanding of the FTP policy & upcoming changes for the CPBB deposit business, understand the future direction of interest rates & FTP policy changes and proactively guide the countries to ensure ways to improve margins and update senior CPBB stakeholders on the impact and opportunities / risks of such changes.
People and Talent
  • Proactively provide inputs into squad members evaluation and performance review on a regular basis
  • Working with Hive Lead, dynamically allocate resources within the squad based on (i) squad backlogs and (ii) resource needs.
  • Define the set of necessary competences in the squad with Hive Lead / Chapter Lead, highlighting missing competencies and ensuring fulfilling these in timely manner so as to maintain the Hive work on track.
Risk Management and Governance
  • Ensure end to end product & process management & governance for retail deposit products.
  • Ensures timely, and quality (error free) submissions, as needed for various internal governance forums.
  • Ensures that all the applicable and relevant standards and policies are duly met to ensure there are no regulatory / compliance lapses.
  • Act as a governance leader promoting the highest levels of ethical conduct. Display exemplary conduct and live by the Group's Values and Code of Conduct
  • Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Regulatory and Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the [country / business unit / function / team] to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
Our Ideal Candidate
  • 8 + years of experience in a financial institution, preferably in Retail Clients / Retail Product & Project Management, with a good understanding of Deposits, digital products and financials drivers. PMP/Agile certification would be preferred.
  • Strong understanding of Deposit P&L and how the various levers impact the deposit profitability.
  • Understanding of and delivery under Agile framework
  • Strong financial management capabilities: budget tracking, planning, forecast and variance explanations.
  • Good interpersonal and communication skills: networking, negotiation and influencing.
  • Positive attitude with the capability to work under pressure and deliver on multiple deadlines.
  • Strong analytical and numerical skills
Role Specific Competencies
  • Business Acumen
  • Agile way of working
  • Digital journeys
  • Business Analytics

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  • In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  • Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers

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