Life New Business Senior Specialist
- Employer
- Morgan McKinley
- Location
- Singapore, Singapore
- Salary
- Competitive
- Closing date
- Apr 8, 2023
View more
- Job Function
- Insurance
- Industry Sector
- Finance - General
- Employment Type
- Full Time
- Education
- Bachelors
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Job Summary
Senior Specialist, Life New Business - 12 months contract
Senior Specialist, Life New Business
Morgan McKinley is working in partnership with a leading bank currently looking for a 12 months contractor to join their team. This position reports into the Client review head.
Job Description
Competencies & Personal Traits
Referrals are greatly appreciated.
Morgan McKinley Pte Ltd
EA Licence No: 11C5502
Registration No: R21101982
Registration Name: Fabian Leow
Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as a notification that you have not been shortlisted
- Singapore
- Contract
- BBBH840698
- Feb 17, 2023
- Competitive
Senior Specialist, Life New Business - 12 months contract
Senior Specialist, Life New Business
Morgan McKinley is working in partnership with a leading bank currently looking for a 12 months contractor to join their team. This position reports into the Client review head.
Job Description
- Identify, analyze and implement systems and process workflows to improve/automate the New Business functions.
- SME for New Business on projects relating from front end E-submission systems to backend policy admin systems that will improve the customer experience and efficient processing as a key metrics
- Define scope and lead user requirement gathering and document robust business requirements for system development.
- Be a change leader, demonstrate and live by example to show change management to rest of staff
- Incorporate the customer POV in all activities
- Obtain signoff from the relevant stakeholders in Operations
- Resource and project planning
- Review BRS & FSD on behalf of New Business and provide feedback on critical areas and challenge process/information when required
- Project management tasks such as on scoping, BRS creation, FS clarifications, test case creation, testing, defect and CR raising and problem solving.
- Liaise with cross-functional or regional IT representatives to support smooth running of the project
- Plan and conduct system testing, results verification prior and after releasing system to the business users for product releases, Workflow and base system enhancements
- Facilitate the communication between IT and business users to ensure all have a clear and complete understanding of the requirements.
- Prepare training documentation and update SOPs for new systems/products and conduct training to related stakeholders
- Prepare dashboards for reporting on TAT & productivity and resource management.
- Perform QC sampling checks on New business processes on a regular basis and handle complaints when needed
- Provide support for BAU activities when needed
- Support Post implementation and Production issues, investigate and liaise with IT team for timeline and fixes
- Any other adhoc duties assigned by the manager
Competencies & Personal Traits
- More than 5 years solid experience working in life operations, ideally across New Business in the insurance industry is preferred.
- 1 years project management or related experience, working in similar role to BA and testing experience.
- Strong analytical and problem solving skills along with being organized, structured & methodological, assertive characteristics are required.
- Ability to map and review an end to end process
- Excellent written and verbal communication skills, strong report writing ability
- Strong interpersonal skills and proven organizational negotiation and influencing skills. Fluency in English speaking and writing is essential.
- Credibility, persistence, confidence to lead critical projects, conduct workshops and presentations with senior management and other stakeholders as lead SME
- Quick thinking ability and an inquiring mind.
- Independently driven with ability to work well in large teams and provide deliveries with minimal supervision
Referrals are greatly appreciated.
Morgan McKinley Pte Ltd
EA Licence No: 11C5502
Registration No: R21101982
Registration Name: Fabian Leow
Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as a notification that you have not been shortlisted
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