Asia CGW Controls and Monitoring Design SME #risk2023

Citi Global Wealth Management (CGW) is an integration of Citi Private Bank and the Consumer Wealth organization into a single platform enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi's industry leading capabilities to support the goal of CGW, which is to be the leading wealth management provider globally. As we embark on this journey, it is imperative to have a strong Risk & Control framework, supporting this goal through an independent but integral Internal Control organization.

Citi's Citi Global Wealth (CGW) CAO organization enables to achieve sustainable client-driven growth within risk appetite, champion business compliance with laws, rules, regulations and policies, Identify, assess and manage risk of sustained impact to business strategic objectives, Provide oversight to mitigate negative public opinion impacting financial condition and resiliency and Drive optimization of controls and monitoring through industrial scale of automation.

Reporting to the Asia Citi Global Wealth (CGW) MCA Architecture, Controls and Monitoring Design Manager , the Asia CGW Control and Monitoring Design Subject Matter Expert (SME) is responsible for supporting the Regional CGW MCA Architecture, Controls and Monitoring Design Lead in restructuring, simplification, and streamlining of the MCA (Manager Control Assessment) Program through the development and implementation of effective control design and monitoring strategies to create a robust, comprehensive, and sustainable risk and controls management and monitoring framework across Hong Kong, Singapore, Singapore IPB and Private Bank.

Working in close collaboration with Global, Regional and Country MCA content owners and business process owners, the Regional CGW Control and Monitoring Design SME will support the identification, design, documentation and assessment of the quality of suites of Key Controls, Monitoring/Assessment mechanisms to mitigate significant operational risk types at a regional level. The role is an integral part of Governance, Risk & Compliance (GRC) Transformation to support delivery of current regulatory commitments and support execution of the transformation agenda.

This position will be a critical strategic role to ensure the risk profiles within the Global businesses are fully understood and managed appropriately. As a First Line of Defense function this person will need to build trusted relationships with Business Leaders, Process Owners, Regional and Global CGW colleagues as well as Second and Third Line partners.

Key Responsibilities:

• Support the Regional CGW MCA Architecture, Controls and Monitoring Design Lead with analytical insights from MCA data to support implementation of Quality Control QC program for MCA and delivering on MCA data normalization and stabilization in a sustainable manner.
• Support the analysis of MCA results to identify thematic issues and highlight the same to the Risk and Control Heads for remediation.
• Assist in preparation and review of MCA quarterly results including review and analysis of control performance and residual risk ratings which required to be presented in various governance forums including Asia CGW BRCF, Global CGW BRCC etc.
• Assist the Asia Citi Global Wealth (CGW) MCA Architecture, Controls and Monitoring Design Manager, to address the Global CGW MCA Simplification and Transformation deliverables and efforts.
• Support the implementation of a framework to assess the quality and consistency of control and monitoring statements on a sustained basis. Work on remediation efforts for improvements to MCA data quality in line with Control and Monitoring design assessment principles, including rationalization and optimization of ARCMs from a simplification standpoint.
• Work with SMEs and countries to monitor and track the embedding of Key Automated Application Controls (KAACs), Regulatory Mandatory Addendum (RMA) and Digital Monitoring Tools (DMTs) within MCA.
• Support an operating rhythm of data analysis for senior management reporting of MCA outputs for regional governance and oversight.
• Track timely completion of key MCA activities. Thematic checks from time to time on quality of MCA execution including mapping of issues to ARCMs, quality of documentation, quality of monitoring and testing.
• Participate in CitiRisk and Controls (CRC) system design initiatives including UATs and monitoring of key system related issues impacting users.
• Assist in managing Regional Office MGE Quarterly Risk Assessments (QRAs) and Annual Risk Assessments (ARAs) related activities.
• Assist Regional CGW MCA Architecture, Controls and Monitoring Design Lead in identifying automation opportunities from MCA data via data analytics and work with relevant SMEs to drive the execution of automation for controls and monitoring and embedding them into MCA.
• Where appropriate, assist with the development of thematic testing/assessment of Key Control suites based on Standard MCA Profile (SMP) and Enterprise MCA Profile (EMP) content.
• Support the re-engineering of key processes to deliver best in class standardized, streamlined and simplified capabilities across the organization.

Required Qualifications

• University graduate with at least 6 years of experience with strong strategic, analytical and product management skills
• Risk professional with exceptional career within consumer/private banking risk management.
• Proven experience in process simplification, reengineering and automation efforts.
• Track record of installation of improvement programs and processes.
• Good knowledge of Consumer/Private Banking product offering, services, policies, procedures, regulations, systems, and technologies.
• Knowledge of various risks faced by the business and ability to define risk management mechanisms within the organization.
• Ability to drive results.
• Excellent communication and presentation skills.
• Strong influencing and negotiation skills. Ability to explore alternatives and positions to reach outcomes that are supported and accepted by various parties.
• Proactive and Dynamic with a strategic mindset. Able to identify and resolve issues quickly and effectively.
• Ability to work effectively in situations requiring analytical, interpretive and problem-solving techniques.

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Job Family Group:
Risk Management
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Job Family:
Business Risk & Controls
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Time Type:
Full time
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