Client Operational Services - Business Management Support - 12 Months

Your Background

• Experience in an Onboarding role within Global Markets
• Client expertise to be able to quickly generate a good rapport with a client and ensure the client's Onboarding experience is positive
• Experience of OTC Derivatives (Fixed Income and Equities) and FX Products is essential. Stock Loan, Repo and F&O and OTC Clearing experience would be advantageous.
• Experience of KYC requirements and Jurisdictional Tax Requirements
• Exposure to legal contracts and regulatory requirements (incl. MIFID II, EMIR, Dodd Franck, SFTR)
• Strong organizational, project management and stakeholder management abilities
• Commitment to high quality client service both external and internal
• Excellent communication skills, ability to show initiative and strategic and creative problem solving skills
• An entrepreneurial and analytical mindset with an ability to think commercially and prioritise competing demands under time pressure

Other Qualifications

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

What you can expect:

This is a Client onboarding manager role that sits within APAC Client Onboarding. Candidate will conduct end-to-end onboarding function for a portfolio of client across products within Global Markets (PB, FICC, Equities and Stock loan repo), prioritisation with the business and Onboarding stakeholders, streamline and synergise Onboarding processes leveraging industry solution and strengthen partnership with internal stakeholders

What you will do:

• Client facing role tasked with ensuring the successful delivery of clients Onboarding requests for Markets OTC Derivative for new and existing APAC clients
• Managing internal stakeholders in the entire Onboarding cycle (AML, Documentation, Compliance, Credit, Tax, Middle Office and Front Office) to ensure overall delivery to the client within expected timeframe
• Coordinate new business pipeline management and prioritisation with the business partners and Onboarding stakeholders to ensure delivery of business development and revenue strategy
• Assisting clients with requirements for the client's account opening process as well as providing the necessary data to clients to complete their own internal account set up when necessary
• Collaborate with the wider client onboarding team to establish a streamlined & synergised global process across multi-asset classes and market products