Senior Business Analyst - Digital Business Services

Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Senior Business Analyst.

Principal Responsibilities

Act as the interface between the Avaloq Tech organisation and the Asian booking centres, for:

• Speaks as the 'one voice of the customer', bridging the gap between the business and IT
• Communicates the vision of the market, customer and product and directs the team to best achieve business value
• Provides team with business domain expertise
• Works with the Agile teams to break epics down into user stories, and works with Technical Product Manager to allocate them to the most appropriate pod
• Reviews epics and user stories to ensure they align to the product vision, challenging where necessary
• Determine business suitability of proposed requirements with architect, developers and other relevant team members and provide recommendations
• Validate proposed solutions with business representatives and technical team to ensure solutions and restrictions are clearly understood
• Define and document solutions and changes producing comprehensive documents supported by structured analysis techniques and methodologies
• Channel local Avaloq needs (system issues and gaps) to the most appropriate forums where such needs are translated to possible solutions and/or prioritized for implementation.
• Assess impact of upcoming Avaloq releases to local business processes and mobilise relevant business stakeholders for awareness and preparation
• Conduct appropriate testing for aspects of the release that impact a local business process; risk-based level of regression testing for other process areas
• Maintain strong relationships with stakeholders across the various business areas in the booking centre
• Assist the business in getting the most out of existing core system capabilities (esp. Avaloq)
• Identify opportunities to enhance integration of Avaloq with surrounding systems

Requirements

• At least 5 years of experience on business processes in Private Banking - in a multi-divisional setting being a significant advantage
• At least 5 years of Avaloq working experience
• Excellent problem solving / analysis skills to assist in addressing business needs
• Excellent communication skills with a capacity to present, discuss, and explain issues coherently and logically, both in writing and verbally
• Proven experience with Agile ways of working (sprints, Jira workflows etc.)
• Ability to balance conflicting and changing demands through prioritization and a pragmatic approach

To be considered for this role, the relevant rights to work in Singapore is required.

You'll achieve more when you join HSBC.

www.hsbc.com/careers

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Issued by The Hongkong and Shanghai Banking Corporation Limited.