Analyst, Account Services, Wealth Management Operations, Consumer Banking Ops, Technology & Operatio

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Check and approve all Fixed Deposit transaction submitted by both internal & external parties.
• Ensure pre-processing checks such as Phone/Fax Indemnity, verification of client'ssignature, Internal DOA, account balances, account status are in order before execution.
• Authorize and approve scanned instructions to Payment Ops
• Ensure day end completeness check for all transaction process
• Assist on ad-hoc project e.g., new product launch, UAT, LV testing (if any)
• Check and approve all Incoming & Outgoing payment related to Fixed Deposit transaction via AMH
• Process/Check of SRS Fixed Deposit Placement/Withdrawal
• Archival of documents to send for storage
• Identify process gap and always look out for opportunities to streamline processes
• Perform Call back with customer on outgoing MEPS/OTT payment

Requirements

• Degree/Diploma with 3 years relevant experience in a banking environment
• Basic knowledge of accounting, payment systems, trade settlement & process re-engineering
• Able to work on ad-hoc duties on weekends/after office hours (UAT, LV testing, DR drills)
• Customer oriented - Able to communicate/handle both internal/external customer on the day-to-day BAU process

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.