Senior Associate, Application Support Engineer, Investment & Insurance, Consumer Banking Group Techn

DBS Bank Limited
Singapore, Singapore
24 May 2023
23 Jun 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

  • Perform business analysis, impact analysis in a structured manner.
  • Analyse and respond to queries and issues raised by end users in an effective and timely manner.
  • Coordinates with Vendor for solution delivery and release upgrade.
  • Perform duties relating to system maintenance to ensure smooth usage of application and adherence to compliance
  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
  • Gather and analyse metrics from both operating systems and applications to assist in performance tuning and fault finding
  • Participate in system design consulting, platform management, and capacity planning
  • Create sustainable systems and services through automation and uplifts
  • Balance feature development speed and reliability with well-defined service level objectives
  • Conducting post-incident reviews
  • Write operation documentation and knowledge base of known issues with solutions
  • Familiar and knowledgeable in different cloud technologies
  • Able to work on Devops environment
  • Ability to support and manage several client applications
  • Good to have knowledge on banking or wealth systems
  • 4-5+ years of experience with Degree in Business Information Science, Computer Science or Engineering disciplines
  • Good Knowledge in Databases such as Oracle, MSSQL
  • Minimum 4+ years of experience in IT application support in banking industry
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.